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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,948 Reviews

2,948 Reviews of Toyota of Scranton - Service Center

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December 01, 2020

Always easy to deal with I would highly recommend them for your new or used car and their service has always treated me with curtsey and on time performance . More

by srac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Toyota of Scranton responded

srac, we are thrilled we earned your business. Thank you for the perfect rating and recommendations. Take care.

November 30, 2020

Great place to go for quality work. All the service reps have been great, but I have been asking for Jason Palmigiano the last couple times because I like having a guy who is familiar with me. He is easy to More

by MATTHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Nov 30, 2020 -

Toyota of Scranton responded

Matthew, many thanks for the perfect rating and terrific review. We are honored to know you value what we do and hope to see you at your next service visit. Jason is the BEST. He wants to make it an outstanding experience each time you visit our dealership. Take care. See you soon!

November 30, 2020

Great people. Very helpful from service through sales and financing. All where kind and extremely helpful. I would recommend anyone to try them and experience the team. More

by BOB@CROSSFIT570.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Thank you, Bob for the awesome review and recommendation. Our guests are our top priority. We are delighted you are satisfied with our dealership. Take care.

November 30, 2020

This is my third truck from Toyota of Scranton. If they were not good, I would not go back. Friendly and helpful people. Didn't try to sell me something that I didn't want. I will in all likelihood return More

by CHOPPERDOC_RET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Dec 01, 2020 -

Toyota of Scranton responded

CHOPPERDOC_RET, We are thrilled we earned your trust as a loyal customer. Many thanks! We appreciate the perfect rating and awesome review. Take care. All our best to you and your family.

November 29, 2020

Quicker service than In the past. Very satisfied. Service was completed in a timely manner. I came in for my 5,000 mile service on my Tundra. More

by Co2jimmyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Co2jimmyT, thank you for your perfect, 5 star rating on your recent service visit. We all appreciate your recommendation.. Take care and enjoy your Tundra. All the best.

November 27, 2020

The service department is absolutely fantastic. They handle everything perfectly . It is a pleasure to bring my vehicle there always. They are very professional. A+++ More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Rick, We are thrilled you had an outstanding service experience. Thank you for the perfect, 5 star review. Take care.

November 26, 2020

very unhappy had 3 issues . They kept it almost 2 days to trouble shoot and put a whole 3 miles on it test driving it. Noise in motor, drives jerky , sometimes passenger air bag is off when someone is sittin More

by morgan4789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

It is very difficult to improve on excellence !! I couldn't complain about anything !! I will be a customer as long as I am driving !! More

by jeshel827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Rewt
Nov 30, 2020 -

Toyota of Scranton responded

jeshel827, thank you. We appreciate your comments and are delighted we have a raving fan plus customer for life! We wish you all the best. Take care.

November 25, 2020

The dealership was clean and everyone wore masks as required. Always, the salesman and service personnel were friendly and accommodating. I have been doing business with them for over 10 years and hav More

by nicehockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

nicehockey, thank you for your loyalty to our dealership...it is appreciated. We are delighted to know you are a fan! Take care.

November 25, 2020

good format w/ excellent personnel,well qualified who take a positive attitude which reflects an atmosphere that exudes professionalism at a very high calibre.. Thank you for your concerns. More

by CHARLORRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Steve Feliciano, Travis Langlois, Curt Manck
Nov 30, 2020 -

Toyota of Scranton responded

Charlorra, thank you for your review and perfect rating. We are here for you! Thank you for your awesome message. All the best to you. Take care.

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