Toyota of Scranton - Service Center

They are really professional. I had to get an inspection. No problems. Efficient people working there makes it nice for client. Would recommend to others. No problems. Efficient people working there makes it nice for client. Would recommend to others. More

VERY PLEASANT TO DEAL WITH. SHOP AND WAITING AREAS SPOTLESS. STAFF VERY KNOWLEDGEABLE AS WELL AS FRIENDLY. COMFORTABLE WAITING AREA AND FREE WIFI TO BOOT. SPOTLESS. STAFF VERY KNOWLEDGEABLE AS WELL AS FRIENDLY. COMFORTABLE WAITING AREA AND FREE WIFI TO BOOT. More

I have mostly dealt with Tiffany for service visits and I have always found her to be precessional, courteous, and knowledgeable. Keep up the good work. have always found her to be precessional, courteous, and knowledgeable. Keep up the good work. More

Service done well in a reasonable time. Cost high but work good quality using OEM parts. I will continue to use Scranton Toyota when service is needed. work good quality using OEM parts. I will continue to use Scranton Toyota when service is needed. More

My pleasure dealing with Toyota of Scranton. Personnel is always so respectful and courteous. We have a summer home in PA and wait to get my Toyota serviced when we go there. is always so respectful and courteous. We have a summer home in PA and wait to get my Toyota serviced when we go there. More

My husband knew what needed to be done to fix his air conditioning. Our personal mechanic had already diagnosed it, but was unable to do the work. We were charged to $600+ for the job and were told it conditioning. Our personal mechanic had already diagnosed it, but was unable to do the work. We were charged to $600+ for the job and were told it was something other than what we thought. Within a day or two the air stopped working, the vehicle was back at Toyota several time to "fix it" with the same result...no air within a day or two. Finally they replaced the part that we told them going in and were charged $800+!!! Did I mention that the original work they did was "guaranteed"? We have had great service in the past, but this will lead us elsewhere for future service and car buying. More

Always shows the customer great respect. Great service. Always makes sure that all needs of the customer are met. Friendly and sincere in every way. Always makes sure that all needs of the customer are met. Friendly and sincere in every way. More

David was great Service guy David was very nice and helpful during the visit. He did a great job of explaining what they would be doing and why. The place is very cle Service guy David was very nice and helpful during the visit. He did a great job of explaining what they would be doing and why. The place is very clean and people are wearing masks. More

Great Service Always great service! They made everything convenient for my service visit. The service was quick and all cdc guidelines seemed to be in place. I felt Always great service! They made everything convenient for my service visit. The service was quick and all cdc guidelines seemed to be in place. I felt comfortable in the center. More

I would like to thank a service technician James Brown for his above the usual customer service response. James gave me his personal cell phone number and said it would be ok to call him directly if pro for his above the usual customer service response. James gave me his personal cell phone number and said it would be ok to call him directly if problem persisted. He is polite, smiles, maintains eye contact and is wholeheartedly sincere in interactions. I am happy to have met James and comfortable calling or speaking about any issues that may happen in the future. I really like this dealership and feel it's worth the extra cash due to its customer service. More