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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,988 Reviews
Call Service Center (570) 740-3457

2,988 Reviews of Toyota of Scranton - Service Center

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June 18, 2025

Very Professional And Made The Process Of Buying A Vehicle Easy. Would Recommend Them If Anyone Is Looking To By A Vehicle To Give Them A Try More

by AIRBRAKE3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Toyota of Scranton responded

AIRBRAKE3, Thank you for the kind words! We're so glad to hear that your experience was smooth and professional. We truly appreciate your recommendation and look forward to helping you—or anyone you send our way—again in the future! Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

June 18, 2025

Good job for all salesman and all partner. I receive a good service from yours More

by NATHANHUMERILUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Toyota of Scranton responded

Dear Nathan, Thank you so much for your kind words! We're happy to hear you received great service from our entire team. We truly appreciate your support and look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

June 17, 2025

Every person that I had contact with was very helpful and professional! It was a Great experience! More

by HOUNDEE
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Pincus went over all the warranties and charges, very efficient and nice! Another Man helped get the financing , he also had to put some work into it so we could get t with getting the finance, I am not good with names but he did a Great job
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Jun 18, 2025 -

Toyota of Scranton responded

HOUNDEE, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Doug, Greg, and the rest of our team provided you with helpful and professional service throughout the process. We’re especially glad everything came together smoothly with your financing. We appreciate your business and look forward to seeing you again in the future. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

June 17, 2025

Great people; explained car well; lunch was appreciated; still waiting for registration from DMV and may need dealership to follow up More

by KARLKILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki
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Jun 18, 2025 -

Toyota of Scranton responded

KARLKILB, Thank you for your thoughtful feedback! We’re so glad you had a positive experience with our team and appreciated the lunch during your visit. Regarding your registration, we understand how important that is and will be happy to follow up with the DMV on your behalf. Please feel free to reach out to us directly so we can assist you further. We appreciate your patience and thank you again for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

June 17, 2025

Great staff, new car purchase went great service after the sale was friendly and knowledgeable More

by JEFFMORK357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Toyota of Scranton responded

JEFFMORK357, Thank you for the great feedback! We're thrilled to hear your car purchase went smoothly and that our team continued to provide friendly, knowledgeable service after the sale. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything! Warm regards, The Sales Team Toyota of Scranton

June 16, 2025

David is and has always done an exemplary job of taking care of the customer and communicating. He’s an awesome manager. More

by PATRICK.J.OBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Toyota of Scranton responded

Dear Patrick, Thank you so much for the wonderful review! We’re thrilled to hear that David continues to provide exemplary service and clear communication. He truly is an asset to our team, and we’ll be sure to share your kind words with him. We appreciate your loyalty and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

June 13, 2025

Ashley was very professional and answered all my concerns about my Rav-4 2021 car. the shuttle was also great . No problem with either driver. More

by JANDPMCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Toyota of Scranton responded

JANDDPMCS, Thank you for your kind words! We're so glad to hear that Ashley provided professional service and addressed all your concerns about your RAV4. We're also happy you had a great experience with our shuttle team. We appreciate your feedback and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

June 12, 2025

Got an appointment fast, service was done quickly and my service advisor, Kacie, is wonderful More

by CHARLOTTEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Toyota of Scranton responded

CHARLOTTEAY, Thank you for the great feedback! We’re glad we could get you in quickly and complete your service efficiently. Kacie will be thrilled to hear your kind words—she truly cares about every guest she helps. We appreciate you choosing Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

June 11, 2025

It’s great good car thank u the Jordan and Andrew the dealer good service More

by ander615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Toyota of Scranton responded

ander615, Thank you for the great review! We're so glad you're enjoying your new car and had a positive experience with Jordan and Andrew. We appreciate your kind words and are happy to know you received great service. Enjoy the ride! Warm regards, The Customer Experience Team Toyota of Scranton

June 11, 2025

recall work was done as expected. friendly atmosphere. service person that greeted me was very good More

by PEPARTYKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Toyota of Scranton responded

PEPARTYKA, Thank you for your feedback! We're glad to hear the recall work met your expectations and that you enjoyed the friendly atmosphere. It's great to know our team member made a positive impression—your kind words mean a lot. We look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

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