Toyota of Scranton - Service Center

Very friendly attentive! Timely and thorough! Nice facility and convenient! I have been to others and this one is near the top Timely and thorough! Nice facility and convenient! I have been to others and this one is near the top More

Always receive great customer service when I take my van in. Kacie is a pleasure to deal with. in. Kacie is a pleasure to deal with. More

Kind, personable and actually remember you by name. Makes for a great bond knowing you’re not just a number every time I have taken my taco to Scranton I was always greeted with a smile. Dave and the s Makes for a great bond knowing you’re not just a number every time I have taken my taco to Scranton I was always greeted with a smile. Dave and the service department goes above and beyond every time I ever need anything he is seriously one of the best. He cares about making sure the vehicle is safe regardless if it’s just for a sticker versus something major. He makes me feel like I’m absolutely part of the TOYOTA family. Thank you, Dave and his team of amazing mechanics and techs. I know I don’t ever see the mechanics but I want to give them a thumbs up too. They always keep my truck very nice and they even put my seat back because I’m 5 foot.! Haha More

I have to say this was the best car buying experience of my like. From Marco and Rich in finance and Andrew they all made it a special day. my like. From Marco and Rich in finance and Andrew they all made it a special day. More

Johnny Lane was great as always. Keeps me up to date, fully appraised of what is happening with me car and never wastes my time. Keeps me up to date, fully appraised of what is happening with me car and never wastes my time. More

Kacie is great; always ensures I am comfortable and informed. The staff is friendly and accommodating. I've had my Toyota vehicles serviced at Toyota of Scranton for many years and trust that I am ge informed. The staff is friendly and accommodating. I've had my Toyota vehicles serviced at Toyota of Scranton for many years and trust that I am getting top notch service. Thank you Kacie and Toyota of Scranton. More

Jason was very courteous , friendly and knowledge of his job description. He explained everything I had to know very easily. job description. He explained everything I had to know very easily. More

Awesome dealership, they go above and beyond to make your experience a pleasant one. Stephanie has always kept the customer needs priority number one. Can’t thank her and Toyota of Scranton enough to making experience a pleasant one. Stephanie has always kept the customer needs priority number one. Can’t thank her and Toyota of Scranton enough to making servicing my Toyota a pleasurable experience More

My experience with the service department was excellent. Stephanie McNair was wonderful to work with. She kept me informed all the way and made me feel like a valuable customer and not just a number. I Stephanie McNair was wonderful to work with. She kept me informed all the way and made me feel like a valuable customer and not just a number. I highly recommend Toyota of Scranton and Stephanie McNair More

Kaci waited on us, understood our issue and resolved it beyond satisfaction. Doug (who sold us our Sienna) also came over to see us. beyond satisfaction. Doug (who sold us our Sienna) also came over to see us. More