2,948 Reviews of Toyota of Scranton - Service Center
Outstanding Service Appointment Arrived early for my appointment and was seen immediately. Service was completed promptly. Service manager went over each area covered explaining the Arrived early for my appointment and was seen immediately. Service was completed promptly. Service manager went over each area covered explaining the condition of each. I consider the experience outstanding. More
Very satisfied Because I was well satisfied they were very helpful and courteous I used the service to take me home and bring me back when my car was finished car wo Because I was well satisfied they were very helpful and courteous I used the service to take me home and bring me back when my car was finished car works very good More
30,000 mile service I took my car for service while I waited in the comfortable lounge area. They finished my service within an hour and I was on my way. I took my car for service while I waited in the comfortable lounge area. They finished my service within an hour and I was on my way. More
Efficient timely professional Why is there such a turnover in service techs at the desk? Once one gets comfortable with a service rep they are gone next time for service. Why is there such a turnover in service techs at the desk? Once one gets comfortable with a service rep they are gone next time for service. More
Good Work, from Good People As supervised by Stephanie Jones, my recent service appointment was very well organized, documented, executed, and summarized. The efficiency was lau As supervised by Stephanie Jones, my recent service appointment was very well organized, documented, executed, and summarized. The efficiency was laudable, but it was not impersonal. Stephane and the crew were always friendly and thoughtful in their treatment of me, and so I appreciate what they did and how they did it. More
Quick friendly service and I appreciated the car wash I needed quick service and everyone was very nice and helpful. The free car wash was an added bonus with coffee and treats . The comfortable waiting a I needed quick service and everyone was very nice and helpful. The free car wash was an added bonus with coffee and treats . The comfortable waiting area with the tv and fireplace was a surprise. More
Great service Stéphanie and John were great. Caring and patient. Stephanie was pleasant and knowledgeable because I was grieving the loss of a cousin. I called to Stéphanie and John were great. Caring and patient. Stephanie was pleasant and knowledgeable because I was grieving the loss of a cousin. I called to come back because my dash needed to be reset and she said absolutely and before she could come out when I went back John said let me try and he did it within a minute. I really love the attention that we get at Toyota of Scranton More
Great place to deal with because of their employees. I just moved back in this area about 6 months ago and went to Toyota of Scranton to purchase a car and so far, I have been extremely satisfied with th I just moved back in this area about 6 months ago and went to Toyota of Scranton to purchase a car and so far, I have been extremely satisfied with the purchase and all the service that I have gotten done so far at this dealership. All the departments seem to be on the same page and they seem to work well with each other and with the customers. I would definitely recommend them to anyone looking for a good car dealership. I have to drive further to get to this dealership than I have to for service, but to me it is well worth it. More
quick service Joe did a great job and even offered a free car wash really appreciate all he did made it a pleasure to get service done thank you Joe did a great job and even offered a free car wash really appreciate all he did made it a pleasure to get service done thank you More
Great customer service....#1!!!!! Doesn't matter if you're buying or getting service....everyone has a great customer service attitude and takes care of their customers. It's nice doi Doesn't matter if you're buying or getting service....everyone has a great customer service attitude and takes care of their customers. It's nice doing business with them More