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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,962 Reviews
Call Service Center (570) 740-3457

2,962 Reviews of Toyota of Scranton - Service Center

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October 28, 2024

Overall satisfied with the service performed on my 21 4Runner. They need to bring back the carwash. More

by ZACKMCHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Toyota of Scranton responded

ZACKMCHALE, Thank you for your feedback! We’re glad to hear you’re satisfied with the service on your 2021 4Runner. We understand the car wash is a valuable touch, and we value your feedback. We appreciate your patience and look forward to seeing you next time! Warm regards, The Service Team Toyota of Scranton

October 27, 2024

Very knowledgeable and pleasing to deal with. It is a positive experience knowing that David will be there to support and assist me in the process of having my vehicle serviced in the future. More

by WGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Toyota of Scranton responded

WGAUGHAN, Thank you for your kind words! We're delighted to hear that David made a positive impression and that you feel supported when it comes to servicing your vehicle. Knowing that our team provides knowledgeable and helpful assistance is exactly what we aim for. We look forward to continuing to provide you with a great experience at Toyota of Scranton. See you next time! Warm regards, The Service Team Toyota of Scranton

October 26, 2024

Chelsea was wonderful to deal with. It was an excellent experience . Will definitely return for our car service needs. More

by JANDJKEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Toyota of Scranton responded

JANDJKEENE, Thank you for sharing your experience! We're thrilled to hear that Chelsea provided you with excellent service and made your visit enjoyable. It’s fantastic to know you’ll be returning to us for your future service needs. We look forward to welcoming you back to Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

October 25, 2024

Honesty. When issue was explained Toyota of Scranton did the correct thing. Thank you Brythonic much. More

by LOUKUHN
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Toyota of Scranton responded

LOUKUHN, Thank you for your feedback! We’re so glad to hear that our team could provide an honest and straightforward experience. Doing the right thing for our customers is essential to us, and your trust means a lot. We look forward to assisting you again in the future! Warm regards, The Toyota of Scranton Team

October 23, 2024

Hailie was very professional from start to finish. She kept me updated and delivered car back to me as promised. It was a delightful experience! More

by ALANAIMER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Toyota of Scranton responded

ALANAIMER21, Thank you for sharing your experience with us! We're thrilled to hear that Hailie provided such professional service and kept you well-informed throughout the process. It’s wonderful to know she delivered on her promises and made your experience delightful. We look forward to serving you again in the future Thank you, Service Team Toyota of Scranton

October 23, 2024

He was very very helpful and went over and above to get me the answers I wanted. More

by BUSHTOYOTA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Toyota of Scranton responded

BUSHTOYOTA4, Thank you for sharing your feedback! We're glad to hear that our team member was helpful and went above and beyond to get you the answers you needed. It sounds like you had a good experience, and we’d love to know how we can improve it to be a 5-star one. Your insights help us continue to grow and provide the best possible service. Please feel free to reach out with any further comments! Warm regards, The Toyota of Scranton Team

October 22, 2024

Hailee helped us with our service appointment. She also helped to schedule future appointments. The service was excellent. We didn’t have to wait very long and we were able to have lunch at the ca More

by GMGENT07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Toyota of Scranton responded

GMGENT07, Thank you for sharing your experience! We're thrilled to hear that Hailee provided excellent service and helped with both your current and future appointments. It’s great to know you enjoyed a short wait and were able to relax at our café counter while your vehicle was serviced. We look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 22, 2024

Overall excellent. Sales and service are superb. Toyota of Scranton seems to be a well oiled machine. More

by JIMCANUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

JIMCANUCK, Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with both our sales and service teams. Your kind words about Toyota of Scranton being a 'well-oiled machine' mean a lot to us, and we're proud to deliver the level of service you deserve. We look forward to continuing to serve you in the future! Warm regards, The Toyota of Scranton Team

October 22, 2024

The purchase of my vehicle was smooth and handled in a very professional and timely manner More

by Kelly Ann B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

Kelly Ann B, Thank you for your wonderful feedback! We're so glad to hear that your vehicle purchase was smooth and handled professionally. Providing a seamless and timely experience is always our goal, and we're happy we could deliver that for you. We appreciate your business and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

October 22, 2024

Great service and techs are Bowery nice. I have been going to dealer ship for 4 years. More

by CATHYJHILL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Toyota of Scranton responded

CATHYJHILL57, Thank you for your kind words and for being a loyal customer for the past 4 years! We're glad to hear that you've consistently received great service and found our techs to be friendly. We truly appreciate your continued trust in us and look forward to serving you for many more years to come! Warm regards, The Service Team Toyota of Scranton

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