Back

Toyota of Scranton - Service Center

Scranton, PA

4.6
2,948 Reviews

2,948 Reviews of Toyota of Scranton - Service Center

Sort by
July 25, 2019

Wonderful Very knowledgeable, courteous, informative and time efficient A great experience. These surveys are extremely annoying. It is hard to have a good exp More

by BLUZIRCONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Vieira, Louie Vitorio
Jul 26, 2019 -

Toyota of Scranton responded

We appreciative this feedback.

July 24, 2019

Service 2015 Camry I have a 2015 Camry. I never have any issues with the service done at Toyota. I am akways greeted very fruendly and courteous. I was taken care of by More

by BRAINLESSJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Toyota of Scranton responded

BrainlessJ, We are very delighted you had an outstanding visit to our dealership. Alan is an asset to our Service Team as he is all about providing his customers with the best possible service. Again thank you for the great review and 5 stars.

July 23, 2019

Very helpful and considerate Jake was very helpful, told me about additional services but understood l can do everything at once. It’s too expensive on a fixed income. You have ma More

by Auntbee#5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor- Jake Gardner
Jul 23, 2019 -

Toyota of Scranton responded

We appreciate the 5 star- rating and awesome feedback, Auntbee!!

July 23, 2019

Great Service I had an appointment to get a part for the transfer box. Toyota loaned me a vehicle as they thought it would take a day to finish. I got a telephone More

by inda1735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Gale, Service Mgr.
Jul 24, 2019 -

Toyota of Scranton responded

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating, Inda!

July 22, 2019

Extremely helpful The contact that checked us in was wonderful. I had my 30 day check in and my son had lost a tiny video game down the side of one of the seats. They m More

by FONZOASHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New employee in service department. Not sure of name, Ron Pritchyk
Jul 22, 2019 -

Toyota of Scranton responded

FonzoAshley, We want you to have the best experience at every visit to our dealership. We hope your son is happy...so glad we could help. Thank you for the outstanding review. Thanks again, Mary Jo Preno, Vice President Guest Experience.

July 22, 2019

Excellent Staff was all very friendly Service was extremely fast the place is always clean I would definitely recommend this dealership for service or for a p More

by MIKEWIENCKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating, Mike!!

July 21, 2019

Great service Nice friendly service. They took my Rav in on time kept me up to date on when it would be ready. They went over everything when my Rav was ready. More

by dvanfossen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Toyota of Scranton responded

We appreciate the 5 star- rating and awesome feedback!

July 18, 2019

45000 mile service Tiffany was awesome. She made you feel at home and took the time to come out and explain any service issues and charges while they were working on my More

by SCOTT.YOKIMCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Toyota of Scranton responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating, Scott!

July 17, 2019

My go to service center I have being going to Toyota of Dickson City for 15 years. It has been my go to service center and I'm pleased with their work. More

by teresa.ann616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Jo Preno, Kevin Brzegowski
Jul 18, 2019 -

Toyota of Scranton responded

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating, Teresa!

July 17, 2019

30 day check of new Tacoma No problems but it was a 30 day check of a new Tacoma so...I do appreciate the fact that the vehicle is washed after ever service. Nice touch. More

by JCK70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Vitorio
Jul 18, 2019 -

Toyota of Scranton responded

We are so happy to hear your experience with us was a great one, JCK!

...
211
...