Toyota of Scranton - Service Center

Toyota of Scranton responded

FRANK.MARESCA82, Thank you for your kind review! We’re delighted to hear that you had a great service experience and that Jason was helpful and friendly, as always. We’re also glad that you found our waiting area clean and comfortable. We’ll be sure to pass along your feedback to Jason and the team. We appreciate your loyalty to Toyota of Scranton and look forward to your next visit! Take care, The Service Team Toyota of Scranton

Toyota of Scranton responded

CHARLOTTEAY, Thank you so much for your wonderful review! We’re thrilled to hear that you found our service excellent, and we’re especially glad that Kacie Grieco provided you with the helpful and attentive care you deserve. We’ll be sure to share your kind words with her. Your satisfaction is always our priority, and we look forward to serving you again in the future. Thank you for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We’re so glad to hear that your experience with our service department was excellent once again. Keeping you informed and ensuring your vehicle is ready as soon as possible is always our priority. We appreciate your continued trust in Toyota of Scranton and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

FUCCI2, Thank you for sharing your feedback! We're delighted to hear that you had a great overall experience with us. It means a lot that you would recommend both our dealership and your associate to friends and family. We appreciate your trust and look forward to serving you again in the future. Thanks for choosing Toyota of Scranton! Take care, The Toyota of Scranton Team

Toyota of Scranton responded

RBOYNTON42, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us and that our team provided excellent customer service. It’s always our goal to create a professional yet easy-going environment, so we're glad that came across during your visit. We look forward to welcoming you back and continuing to provide a range of services to keep your vehicle in top shape. If you ever need anything in the meantime, don’t hesitate to reach out! Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

C.SMITH131, Thank you so much for your positive feedback! We're thrilled to hear that our service personnel provided you with informative and courteous assistance, and that your car was returned to you on time. We take pride in maintaining a clean and comfortable waiting area for our guests, so it's great to know you appreciated it. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Best, Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

mthomas6, Thank you for your fantastic feedback! We're so glad to hear that our staff consistently meets your expectations and that you find the drive from Wilkes-Barre worth it. We truly appreciate your loyalty and look forward to providing you with exceptional service in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Best, Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

ROASTEDTOAD, Thank you so much for your kind words and for going the extra mile (literally!) to bring your vehicle to us! We're thrilled to hear that you consider us the best, and it's customers like you who make what we do so rewarding. Your trust and loyalty mean the world to us, and we look forward to continuing to provide you with exceptional service for many miles to come. Safe travels, and we'll be here whenever you need us! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Scottl Scottl, Thank you for your wonderful review! We're delighted to hear that you consistently receive excellent service and enjoy your visits to our dealership. We're also glad you appreciate the food vouchers! Your satisfaction is our top priority, and we look forward to welcoming you back soon. If there's anything else we can do for you, please let us know! Best, Mary Jo Preno VP of Guest Experience Toyota of Scranton

Toyota of Scranton responded

MARINCLARIBEL, Thank you for your wonderful feedback! We're so happy to hear that you found our customer service polite, pleasant, and attentive to all your vehicle needs. Providing a seamless experience is always our goal, and we're glad we hit the mark for you. If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again! Best regards, The Toyota of Scranton Team