Toyota of Scranton - Service Center

Toyota of Scranton responded

Hello LNSEC, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you consistently have a great experience with us at Toyota of Scranton. Keeping our customers informed, maintaining professionalism, and providing friendly service are top priorities for us. We appreciate your trust and loyalty, and we look forward to serving you again in the future. Drive safely! Warm regards, Toyota of Scranton Team

Toyota of Scranton responded

Hello CSELIGE88, Thank you for taking the time to leave us this wonderful review! We're thrilled to hear that you had a great experience with Brian and that he helped you find the exact car you were looking for. At Toyota of Scranton, we strive to provide excellent customer service, and it's always rewarding to know when we've hit the mark. We appreciate your business and hope you're enjoying your new car! If you have any questions or need further assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear AUTMLEVSJSBS, Thank you for taking the time to share your experience with us! We're delighted to hear that you felt like part of the Toyota family and that our team made every effort to ensure you found the right vehicle to fit your needs. At Toyota of Scranton, we believe in providing a pressure-free environment where our customers can make informed decisions. It's wonderful to know that you appreciated our approach. Your satisfaction is our priority, and we're here for you every step of the way. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear MCOLIN86, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that our team was accommodating to your needs. We understand that your time is valuable, so we're pleased that the wait time met your expectations. It's fantastic to know that our offers were able to help you stay within your budget. We strive to provide our customers with quality service and competitive pricing, and we're glad to see that reflected in your feedback. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Toyota of Scranton Team

Toyota of Scranton responded

DDRONSINSKI, We appreciate the 5 star review. Thank you. It is good to know all went well at your service visit. See you at your next appointment. Take care, Service Team Toyota of Scranton

Toyota of Scranton responded

Zenee, Thank you for taking the time to offer your feedback on your recent service visit. We need all your information to offer any assistance. Zenee is not in our system. Please reach out to our customer experience team at 570.702.8776 to discuss your experience. Thank you, Customer Experience Toyota of Scranton

Toyota of Scranton responded

Dear DAK409dak, Thank you for taking the time to share your feedback! We're thrilled to hear that Dave provided you with such excellent service. Keeping open lines of communication and addressing all your questions and requests is a top priority for us, and we're glad Dave exemplified that during your visit. We'll be sure to pass along your kind words to him. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business! Warm regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear Mark Hirko, Thank you for your kind review! We're delighted to hear that you consistently receive great service when bringing your vehicle in for inspection at Toyota of Scranton. It's wonderful to know that our team's hospitality, like offering you a cup of coffee during your appointment registration, has added to your positive experience. We appreciate your loyalty and trust in us to take care of your vehicle needs. Should you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear PETERGRAZIANO, Thank you so much for your kind words about Stephanie! We're thrilled to hear that she provided you with excellent service during your recent visit. Your satisfaction is our top priority, and we'll be sure to pass along your praise to Stephanie and the rest of our team. We look forward to welcoming you back to Toyota of Scranton for all your future automotive needs. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear JPIERONTONI, Thank you for taking the time to leave us your feedback. We're delighted to hear that Ahmad provided you with great service and went above and beyond to assist you with arranging the transfer of your equipment and the turn-in of your Lexus. Your kind words will be passed along to Ahmad, and we commend him for his exceptional dedication to ensuring your satisfaction. Should you have any further needs or questions in the future, please feel free to reach out. We appreciate your business and look forward to serving you again at Toyota of Scranton. Best regards, Sales Team Toyota of Scranton