Tucson Subaru

we started with Edgar about a year and half ago. He was very helpful that's why we came back looking for him to buy a Outback. He has answered all our questions and never was pushy. I will always a He was very helpful that's why we came back looking for him to buy a Outback. He has answered all our questions and never was pushy. I will always ask for Edgar in the future. More

Excellent service, test drive experience was very excellent, explained all features of the vehicle inwas getting. Negotiating excellent got the price i wanted. All packages that was offered excellent excellent, explained all features of the vehicle inwas getting. Negotiating excellent got the price i wanted. All packages that was offered excellent More

When we first met Estevan by phone to discuss the car and schedule a time to come in, he was immediately helpful, looking to see if the car was available and discussing the different packages on the Outback schedule a time to come in, he was immediately helpful, looking to see if the car was available and discussing the different packages on the Outback. He scheduled us for later in the day and offered to have the car a/c on for us. When we arrived, Estevan told us there was an issue with the car we saw online but the team was working on it and he had others for us to look at meanwhile. He asked why we wanted a Suby and giving us the best highlights of the brand.Impressive highlights! He let us take our time and explore an Outback while he delivered a car from an earlier sale. When we tested the car, Estevan offered to drive during a portion so he could show us some of its’ capabilities. We were again impressed. When back in his office, Estevan asked us if the numbers made sense, did we plan to drive a new car home. Do people really come to just kick tires on cars? We came to buy and told him so. Estevan was attentive and listened to us and got us what seemed like a decent discount. So we did go home with a new car. We appreciated that he wasn’t pushy and spent all the time required to complete all the car buying steps. We were at the dealership for 5 hours. We expected to be. Estevan didn’t act like it was a burden. He gave us a warm handoff to Kevin and introduced us to his sales manager as we were on the way out. In the lot, Estevan pointed out some features and made sure our profiles were set up and seat/mirror preferences programmed. I don’t want to omit Kevin,our finance guy. He had a firm grasp on ALL the additional packages Subaru offers as well as ALL the forms/paperwork/disclosures/ including props . He had a system for presenting it all and did it brilliantly. He is a very organized man! I don’t know how he knew which form went in which stack but he did! And he kept us engaged the whole time and was empathetic and caring. Even if you hadn’t requested a 5✨review, the team earned it and I would have gladly given it. It was a fantastic experience PLUS we got the car of our dreams. More

Thank you Angel and Tucson Subaru for helping us with our long distance lease for our daughter’s move to Tucson! long distance lease for our daughter’s move to Tucson! More

Estevan Rosas, the salesperson gets a 5-star rating. He is personable, knowledgeable, and helpful. We were disappointed with the financial department. He is personable, knowledgeable, and helpful. We were disappointed with the financial department. More

Layla went above and beyond to make sure we had a great experience. She was knowledgeable, efficient, and honest. experience. She was knowledgeable, efficient, and honest. More

I basically detest car buying in dealerships but because I got such good treatment 2 years I went back to the same salesman that I hda had 2 years ago, Edgar G.. This will be my 5th or 6th Subaru so I like I got such good treatment 2 years I went back to the same salesman that I hda had 2 years ago, Edgar G.. This will be my 5th or 6th Subaru so I like the cars. and trust them. Edgar and Kevin were very good people, knowledgable ahd helpful people whith whom to work. I also support a dealership that supports Public Radio. Linda Shortridge More

Had an amazing experience with Ayad (finance) and Deborah (sales). Both of them were so sweet, funny and kind. I felt very well taken care of and also like they both had my best interest in mind. It's been w (sales). Both of them were so sweet, funny and kind. I felt very well taken care of and also like they both had my best interest in mind. It's been well over 10 years since I last got a car so I appreciated everyone's kindness while answering my many many questions. This is the 3rd car I've gotten from Tuscon Subaru and all my experiences with this dealership has been great but this experience was the best one yet. Thank you both for taking care of me! Also small shout out to Monica for talking to me about dogs while I was waiting, also a sweetheart! More