Tucson Subaru

Relaxed, pleasant, low-key experience After a frustrating experience in Peoria, with what we now consider a shady dealership, we decided to just look into Tucson Subaru to see what recent After a frustrating experience in Peoria, with what we now consider a shady dealership, we decided to just look into Tucson Subaru to see what recent 2017 Outbacks they listed online. As they say, "Timing is everything," and we found exactly what we wanted; a low mileage, fully loaded, 2017 Outback. The only problem was that it was Sunday, and this dealership isn't open on Sunday. I emailed anyhow to see if the car was still available, and lo and behold, I got an immediate answer from Kevin Gribble. After texting for a while, asking questions, getting answers, we knew this was the car for us. We basically bought this car sight unseen because Kevin was so forthcoming and this Subaru Dealership has such an excellent reputation. The deal was sealed the following morning, and we are thrilled. We bought a beautiful car, and we have so much confidence in this dealership. There was no pressure, the surroundings were calm and elegant...so very different from the previous dealership; just a completely opposite experience. We will recommend Tucson Dealership every chance we have, and especially Kevin and Louie Ascencio. Some of our friends may think we're on the Subaru payroll! More

Flex Purchase I immediately trusted Joe. We made the deal on the same day. This is a first for me. Feel like I got a good deal. Thank you I immediately trusted Joe. We made the deal on the same day. This is a first for me. Feel like I got a good deal. Thank you More

A great dealership! My wife and I enjoyed excellent customer service at Tucson Subaru. Our salesperson, Kevin Gribble, was very knowledgable, fair, patient and answered a My wife and I enjoyed excellent customer service at Tucson Subaru. Our salesperson, Kevin Gribble, was very knowledgable, fair, patient and answered all of our questions (and there were many!). Best of all, after sealing the deal with Curt McHenry in the finance department, we drove out with a terrific automobile, a 2016 Subaru Outback. We knew going in that it was the model we were looking for, but Kevin and Curt made it a seamless experience. More

Best car buying experience From the salesman, to the finance manager, to the service manager, they were all so helpful, friendly, and knowledgable. At no time did I feel any pr From the salesman, to the finance manager, to the service manager, they were all so helpful, friendly, and knowledgable. At no time did I feel any pressure to buy, as is typical at other dealerships. More

Helped me buy my first vehicle Have to thank Rocky and the team for helping me purchase my first vehicle. I appreciate the speedy and simple buying process as well as the care and c Have to thank Rocky and the team for helping me purchase my first vehicle. I appreciate the speedy and simple buying process as well as the care and comfort provided by everybody. More

Flawless and Amazing First things first you got to get Robert Pedroza, he’s your man! I went down from Phoenix and He made sure I got what I wanted and worked with our sit First things first you got to get Robert Pedroza, he’s your man! I went down from Phoenix and He made sure I got what I wanted and worked with our situation and made sure I left extremely satisfied and a part of the family. Highly recommend! More

Easiest & Best car buying experience ever I live outside of Arizona, but purchased a 2018 Crosstrek from Tucson Subaru because of the Salesman, Tim Hansen. I chose Tim based on his video intr I live outside of Arizona, but purchased a 2018 Crosstrek from Tucson Subaru because of the Salesman, Tim Hansen. I chose Tim based on his video introduction on the dealership’s website. Over the course of 6 days we only had to email each other about 4 times before agreeing on pricing for my Crosstrek. Tim was very professional & personable-just like he appeared in the video. His level of customer service, including follow up after the purchase, exceeded my expectations. I could not have asked for a better car buying experience. More

Good, fair and efficient Kevin. Gave us good, fair advice and convinced as once again that Subaru and it’s people are a great company selling a very good product. Kevin. Gave us good, fair advice and convinced as once again that Subaru and it’s people are a great company selling a very good product. More

Very accomodating. C.J. the internet manager was very knowledgeable. He went out of his way to do 2 test drives including going to my home to make sure the car fit ok i C.J. the internet manager was very knowledgeable. He went out of his way to do 2 test drives including going to my home to make sure the car fit ok in my garage. More

Great dealership Came to dealership after lease was up and walked away with another subaru. Love the service received here. Kind friendly people who were willing to he Came to dealership after lease was up and walked away with another subaru. Love the service received here. Kind friendly people who were willing to help us in all we needed. More