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Tucson Subaru
Tucson, AZ
15,590 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,590 reviews
January 21, 2018
Great Service My new 2018 Forester is loaded with new technology (which is a great thing) but I needed help with understanding how it all works. Trent, my sales con My new 2018 Forester is loaded with new technology (which is a great thing) but I needed help with understanding how it all works. Trent, my sales consultant, did a great job of explaining the features on my car. After the initial introduction to the new features, I met with Darla Muckley for a Love-Encore Delivery meeting. Darla was wonderful and I learned so much more about my car! Trent, Traci, and Darla have all made purchasing a new car a wonderful experience. More
by Forester18
Employees Worked With
January 21, 2018
mistake quickly made right I needed help programming phone numbers into my Forrester so I made a service appointment. When I showed up I was told that only one person did that I needed help programming phone numbers into my Forrester so I made a service appointment. When I showed up I was told that only one person did that and she, Darla, was already booked for several hours and that I should not have made a service appointment. (Darla was curt and a bit dismissive when I spoke with her.) I asked why I was not referred to her when I made my appointment as I had no way to know to ask for her. The agent I was speaking with said 'just a minute' as he stepped away to finish other paperwork. He came back shortly with the manager and another agent. The manager instructed the other agent to help me which he promptly did. I appreciated my issue being handled so quickly. More
by TERRI J PAULINE
Employees Worked With
Other Employees :
do not remember name of agents I spoke with but by their photos, I think it was Jason and Nathan, Jason Mumma, Nathan Ramirez
January 21, 2018
Great dealership Steve was top notch. He knows his stuff. There was no pressure. The test drive was long enough to get to know the car. Everyone was very good at their Steve was top notch. He knows his stuff. There was no pressure. The test drive was long enough to get to know the car. Everyone was very good at their job. More
by Happycustomerintucson
January 21, 2018
New Croastrek First time purchasing a subraru, and Chris made it an effortless breeze. All the staff was friendly and were very helpful in completing my purchase o First time purchasing a subraru, and Chris made it an effortless breeze. All the staff was friendly and were very helpful in completing my purchase of a 2018 croastrek! More
by Jaeckels47
Employees Worked With
January 21, 2018
Our new Subaru 2018 From beginning to end C. J. was a pleasure to work with. He was extremely knowledgeable. Negotiations went smoothly, every thing was up front and hone From beginning to end C. J. was a pleasure to work with. He was extremely knowledgeable. Negotiations went smoothly, every thing was up front and honest. Test drive was great, The pick up of the car was easy. Tracy Roberts was also easy to deal with she explained every thing in a easy to understand manner. In conclusion We would definitely recommend Tucson Subaru. More
by Joan & Dick
January 21, 2018
Impressed! I am very pleased with my visit to the Subaru dealership! My salesman, CJ, was very attentive, took the time to explain any questions I had. He isn't I am very pleased with my visit to the Subaru dealership! My salesman, CJ, was very attentive, took the time to explain any questions I had. He isn't your typical car salesman. He was sincere and very helpful. Will definitely recommend Subaru and CJ to others!! Jennifer, finance manager, also took the time to work out the details and explain the costs associated with my vehicle purchase. I'm very glad I came to Subaru! More
by amahun
January 20, 2018
Dream come true!!! Tucson Subaru helped to make owning my dream car a reality. The service was superb and speedy, and was a surreal experience when I finally realized I Tucson Subaru helped to make owning my dream car a reality. The service was superb and speedy, and was a surreal experience when I finally realized I can now say that I’m part of the Subaru Family! Thanks again to Ken and Traci for assisting me through this process!!! More
by Wheeliedub
January 20, 2018
Excellent buying process Our salesman (Kevin Gribble) is the best sales representative that we have ever dealt with. His knowledge of the product was impressive and extensive Our salesman (Kevin Gribble) is the best sales representative that we have ever dealt with. His knowledge of the product was impressive and extensive. The agency was very clean and comfortable. A five plus evaluation is deserved by all members of the staff. More
by Jack
January 20, 2018
Got just what we wanted. They have fantastic service. Got us what we wanted. We're quick to prepare the vehicle for us that just arrived by truck. This is our 3rd Outback f They have fantastic service. Got us what we wanted. We're quick to prepare the vehicle for us that just arrived by truck. This is our 3rd Outback from them. That should say a fair amount. More
by Outbacklover
January 20, 2018
Excellent customer service and very friendly staff and courteous staff I would recommend to my family and friends 100% recommended over all I could come back an customer service and very friendly staff and courteous staff I would recommend to my family and friends 100% recommended over all I could come back and buy another car in the future thank you so much. More
by Georgegreenbay
Employees Worked With
Trent Nichols, Louie Ascencio
