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Tucson Subaru

Tucson, AZ

4.9
15,462 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers. We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect. Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive. We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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4901 N Oracle Rd

Tucson, AZ

85704

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Showing 15,462 reviews

December 29, 2017

Great experience! Wonderful! So helpful the entire time and had great patience with me as I tend to focus on the details and Ken catered to this and explained each det More

by Jenni Van Brocklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Murch
Dec 29, 2017 -

Tucson Subaru responded

Thank you so much for your review.......So glad you got the car of your dreams.....Traci

Dec 30, 2017 -

Tucson Subaru responded

Jenni, your excitement at getting your new BRZ is what makes this profession so much fun! I am so glad you got the car you wanted and that we were able to meet your expectations. Stay in touch as your BRZ adventures begin! KM

December 29, 2017

Very pleasant experience. Tim was very friendly and helpful and we found just the car we wanted. Our Outback 3.6R Limited arrived even sooner than promised. We are thrilled wi More

by Happy Campers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hanson
Dec 29, 2017 -

Tucson Subaru responded

Thank you so much for your review........ enjoy the car.........Traci

Jan 02, 2018 -

Tucson Subaru responded

Thank you so much for your amazing review! It was a blast working with you folks and I was so happy that your Outback arrived early :) Please do not hesitate to reach out if you need anything and welcome to the Tucson Subaru Family! Tim Hanson Tucson Subaru

December 29, 2017

Enjoyable Experiences with Trent Nichols Over the years, my girlfriend and I have both purchased new vehicles from Trent. He was not pushy, and he made sure that we were getting the cars that More

by WoRX4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Nichols, Louie Ascencio
Dec 29, 2017 -

Tucson Subaru responded

Thank you so much. enjoy your Subaru. LA.

Jan 17, 2018 -

Tucson Subaru responded

As always, thanks for the awesome loyalty! You have been able to see that after the sale is where I really love to focus. I genuinely enjoy that I have such awesome relationship and friendships with people that just begin at the 1st car sale and turn in to so much more over the years. I appreciate you guys! -Trent Nichols #askfortrent

December 29, 2017

Love ❤️ Tucson Subaru Tucson Subaru gave us the best car buying experience ever. This dealership knows how to take care of all the customers! You are greeted with friendl More

by ambieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Nichols
Dec 29, 2017 -

Tucson Subaru responded

Thank you for the wonderful comments . We appreciate your business!

Dec 29, 2017 -

Tucson Subaru responded

It was great helping you.......Thank you.......Traci

Jan 17, 2018 -

Tucson Subaru responded

Thanks for the review! We appreciate every change we get to impress with our high level of customer service. Look me up next time you are in and say hello! I am happy that I am your "Car Guy!" -Trent Nichols #askfortrent

December 29, 2017

One of the best I also wanted to write in and mention that Trent has always followed up with all my questions and has been extremely helpful on assisting with getting More

by Lbartl1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Nichols
Jan 17, 2018 -

Tucson Subaru responded

Thanks for sharing! I am thankful to be your "Car Guy" and look forward to any help I can give you in the future too! See you again soon! -Trent Nichols #askfortrent

December 29, 2017

Trent Nichols was very knowledgeable about every aspect when I would ask different questions about my Subaru. He was attentive and never seemed annoyed w More

by Cat Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Nichols, Jason Mumma
Dec 29, 2017 -

Tucson Subaru responded

Thank you for the review..........enjoy your car....Traci

Jan 17, 2018 -

Tucson Subaru responded

Thanks for sharing! I always look forward to being there AFTER you buy a car too and I take a lot of pride in making that the most important thing. I am happy I could help you fill the void and now be your true "Car Guy." -Trent Nichols #askfortrent

December 28, 2017

Golden Rule I feel Trent treated me as I'm sure he or anyone else would like to be treated, with fairness and honesty. I am glad he was available to help me, and More

by davegipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Nichols
Dec 28, 2017 -

Tucson Subaru responded

Thank you so much for sharing and it was really nice to work with you. I hope you enjoy the new Subie and I look forward to showing you how helpful I can be after the sale too! See you soon for service! -Trent Nichols #askfortrent

Dec 28, 2017 -

Tucson Subaru responded

Thank you for the review. Let us know if you ever have any questions. ~Jennifer

Jan 17, 2018 -

Tucson Subaru responded

I do believe in living by the golden rule and I am so happy that you feel this way AFTER working with me. Anyone can say they are going to treat you right and do things a different way but it is always after the sale where you know for sure if this actually happened. Happy to be your "Car Guy!" -Trent Nichols #askfortrent

December 28, 2017

Car buying made easy! Ken was very easy to deal with and accommodating and patient in meeting our needs list. We were able to drive out with our new car within 3 hours. L More

by SinghFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Ascencio, Ken Murch
Dec 28, 2017 -

Tucson Subaru responded

Thank you so much . Enjoy your Subaru. ; )

Dec 28, 2017 -

Tucson Subaru responded

Thank you so much . Enjoy your Subaru. ; ) LA.

Dec 29, 2017 -

Tucson Subaru responded

You are going to LOVE your new Outback! It was my pleasure to help you find it and to facilitate the process that can be a chore, rather than the pleasant experience it was with you two. Thank you for your kind words, and please let me know if I can help in the future.

December 28, 2017

Professional Excellent time working with Jack. He explained the operation and features of the vehicle we were interested in well. Good test drive. Lots of patie More

by gofar99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McVey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Tucson Subaru responded

Hey Bruce, I see your kind review, Thanks. .

December 28, 2017

Great service, easy transaction. Mike Henry, the sales representative was very helpful and patient in answering all questions and helping us test drive, two models, Forester and Outb More

by Chandran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Tucson Subaru responded

Thank you for the review. Let us know if you ever have any questions. ~Jennifer

Dec 28, 2017 -

Tucson Subaru responded

Thank you! Enjoy everything your new Subaru has to offer!

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