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Tucson Subaru
Tucson, AZ
15,426 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,426 reviews
July 23, 2017
Tim Hanson and Tucson Subaru rock! 1. They had the precise color and option we wanted in stock! 2. The price they quoted was the price we paid. No tricks. 3. Closed on Sunday is aweso 1. They had the precise color and option we wanted in stock! 2. The price they quoted was the price we paid. No tricks. 3. Closed on Sunday is awesome! Family and church mean something:) 4. Tim is honest, respectful, and a genuinely good man. 5. Some dealership feel "slimy" but Tucson Subaru feels warm and professional Sincerely, Curt and Ann More
by Curt and Ann B.
July 23, 2017
My Subaru purchase Great customer service, Chris Smith, the salesperson was very interested in what I was looking for. He came back with exactly the car I wanted. Great customer service, Chris Smith, the salesperson was very interested in what I was looking for. He came back with exactly the car I wanted. More
by Martha
July 22, 2017
Purchasing a New Subaru Forrester I could not be happier with my experience at Tucson Subaru buying a new Forrester, particularly the efforts of Trent Nichols. He really knows all the I could not be happier with my experience at Tucson Subaru buying a new Forrester, particularly the efforts of Trent Nichols. He really knows all there is to know about this car. I was focused on the Forrester before I came to the dealership and once I made that known to Trent, he went over all the available features and the trim levels on which combinations of those features are available. I then test-drove a car with those features and Trent explained in general terms how things worked. This allowed me make positive decisions about the features I wanted. I then gave my color preferences which narrowed the search to those cars on the lot that met all criteria. For delivery of the car, Trent went over in detail how everything on the car worked. No detail was too small. He even changed my personalized license plates. As a final touch, he presented my wife with a bouquet of beautiful red roses. More
by johnharrison
Employees Worked With
Trent Nichols
July 21, 2017
Excellent experience I just purchased a 2017 Forrester at Tucson Subaru. The whole encounter was quicker than I thought it would be, very efficient and smooth, despite I just purchased a 2017 Forrester at Tucson Subaru. The whole encounter was quicker than I thought it would be, very efficient and smooth, despite being a busy day. Very happy with my purchase and Kevin Gribble did a great job in explaining and answering questions. Jennifer Duran in finance was very pleasant and knowledgeable as well. More
by Gordon A Phillips
Employees Worked With
July 21, 2017
Kevin Gribble Kevin was very knowledgeable and honest. Overall excellent rating. Process of buying a car from decisions point to driving off lot was too long (4 h Kevin was very knowledgeable and honest. Overall excellent rating. Process of buying a car from decisions point to driving off lot was too long (4 hours). Did not care for the hard sell on extended warranty. More
by Frank
July 21, 2017
Easy and Quick Sean Johnson did an outstanding job of showing me the attributes of the vehicle I wanted and other models for comparison. We had a few meetings and he Sean Johnson did an outstanding job of showing me the attributes of the vehicle I wanted and other models for comparison. We had a few meetings and he was attentive, courteous and knowledgeable in answering my questions. Most importantly, he was honest and trustworthy. This gave me confidence in choosing a Subaru. Terry Iseminger sealed the deal. Best experience I ever had in coming to terms for a new car. Traci Roberts took us through the paperwork as only she can do it. My wife Melody and I were comfortable in an experience that usually is defined as boring at best. Great job, Traci! Thank you, Subaru More
by Gordon Rotteau
July 21, 2017
A wonderful addition On leasing our second Subaru (an Outback this time), we were entitled to make an appointment with Darla of Love-Encore Delivery. She spent an hour an On leasing our second Subaru (an Outback this time), we were entitled to make an appointment with Darla of Love-Encore Delivery. She spent an hour answering questions and making suggestions for handling the sophisticated electronics of our 2017 vehicle. This was at no charge to us. She provided her phone number in case we had further questions and also presented us with a $50 gift card. While were were at the dealers, Joe Micoletti (our salesman) answered a question about replacing the license plate and Scott Buford reassured me that the sun shade I had purchased was appropriate. Hard to imagine better customer service! :) More
by JCB
July 21, 2017
Very friendly and professional dealership. Great place to buy a vehicle. Salesman very professional and wants the customer to get what they need at the best price possible. The entire staff w Great place to buy a vehicle. Salesman very professional and wants the customer to get what they need at the best price possible. The entire staff were very friendly. More
by pegs
July 21, 2017
Awesome We just bought our 3rd Subaru. Chris Smith & Curt McHenry are awesome. They make the car buying process easy and stress-free. Definitely a 5 star de We just bought our 3rd Subaru. Chris Smith & Curt McHenry are awesome. They make the car buying process easy and stress-free. Definitely a 5 star dealership. More
by Zonagirl85
July 21, 2017
Subaru Baja I have been looking for a Baja for several months. Trent got back to my request for information within minutes, he did a video walk around of the car I have been looking for a Baja for several months. Trent got back to my request for information within minutes, he did a video walk around of the car. As I am out of State, he I would not be able to see the vehicle until pickup. He took care of my concerns and we closed the deal in less than an hour. Jennifer called me up and we had a professional and pleasant conversation for the financial deal. I highly recommend Trent and this dealership for any out of state purchase. Axel More
by Sailor Dude
