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Tucson Subaru
Tucson, AZ
15,456 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,456 reviews
August 11, 2016
SCOTT GREGG, SERVICE MANAGER FROM MY FIRST MEETING WITH SCOTT, I HAD THE FEELING TRHAT THIS WAS A PERSON WHO WANTED TO BE OF SERVICE TO ME AND MY VEHICLE NEEDS. VERY EASY TO TALK FROM MY FIRST MEETING WITH SCOTT, I HAD THE FEELING TRHAT THIS WAS A PERSON WHO WANTED TO BE OF SERVICE TO ME AND MY VEHICLE NEEDS. VERY EASY TO TALK TO. HE IS A REAL WINNER. THANK YOU, JOE KELLY More
by JOE BOY
Employees Worked With
August 11, 2016
Jennifer Duran and Tucson Subaru Jennifer, without a doubt, is the best automotive salesperson we have come across in our fifty years of car buying! With her low-key approach to prosp Jennifer, without a doubt, is the best automotive salesperson we have come across in our fifty years of car buying! With her low-key approach to prospective Subaru buyers, and a very extensive knowledge base on every Subaru, she is able to let the product sell itself, with no hard sell tactics. Very personable and relaxed at all times, and with her well-modulated voice answering all of our questions from the back seat, we found our car-buying experience most pleasant. From the greeter at Tucson Subaru, to the last stop with Tim in Finance, ALL of the employees were friendly, knowledgeable and professional, Jennifer especially so. Thank you, Tucson Subaru! More
by garytleitch@gmail.com
Employees Worked With
Other Employees :
Trent Nichols, Tim Hanson
August 11, 2016
A Rosie Experience Working with Tucson Subaru and Ken Murch was terrific. From the first time we came on the lot, we were not only shown cars that fit our exact interest Working with Tucson Subaru and Ken Murch was terrific. From the first time we came on the lot, we were not only shown cars that fit our exact interests but also ranges on our expectations. We were able to compare multiple cars side by side based on what we were interested in, not just what was best for the dealer. They are honest and fair, through every decision. Ken was really wonderful to work with. He went above and beyond to give us great finacining options and educating us on the car. He never made us feel like we were being manipulated and laid everything out clearly. Subaru Tucson, similar to the cars, truly prioritizes integrity in both the cars and the service. Lastly, he made the experience special, finishing off with a boquet of roses to take home as we drove away. More
by Madeline Owen
August 10, 2016
Fantastic car experience with Joe Miccoletti The process was seamless and Joe is very informative and nice. I would highly recommend Tucson Subaru to my family and friends. I look forward to gett The process was seamless and Joe is very informative and nice. I would highly recommend Tucson Subaru to my family and friends. I look forward to getting the car serviced Jee also. More
by Bangon Bagnoche
August 10, 2016
New WRX The Finance Manager I spoke with was the only real down side to buying the car. He was kinda of a "yes man" of sorts and did not really advise me on i The Finance Manager I spoke with was the only real down side to buying the car. He was kinda of a "yes man" of sorts and did not really advise me on if the gold service package had any draw backs. He more or less just said it was really good and avoided details. I asked him if it covers a replacement clutch to which he said yes but apparently it doesn't. He also played with numbers a lot. Like we asked him "Hey whats the price with out the gold service for a 6 year loan". He then gave us a price that included the gold service that he apparently "made a deal" on but didn't really show us the price with out it. Honestly this was my first new car and I don't need anymore buyers remorse from a service that costs me ~$40 a month that I am not sure I need. I would tell others not to work with Ascencio. I came to this Subaru because Kevin was there and he didn't treat me like other car salesmen did. He wasn't pushy. Ascencio changed my opinion of this dealership. More
by mmmorse
Employees Worked With
Louie Ascencio, Kevin Woessner
August 10, 2016
Best in the state, by far! I first went to Peoria Subaru, then Camelback Subaru, then AutoNation Subaru. I had very disappointing experiences with these three. I found the 2017 I first went to Peoria Subaru, then Camelback Subaru, then AutoNation Subaru. I had very disappointing experiences with these three. I found the 2017 Subaru STI I wanted online in the Tucson Subaru inventory. The vehicle was marked $3,000 less than the other dealerships so I asked AutoNation to get that one for me. They told me that the price couldn't be correct and then wouldn't get me what I wanted for my trade in. So naturally I called Tucson Subaru to verify. This was my first contact with Jennifer Duran. She was very nice and helpful. She didn't even try to get me to drive two hours down there to buy it from them. She simply answered my questions in detail. After AutoNation failed, I called Jennifer back to see what they could do. Over the course of a few hours, I sent pictures of my trade in with my out the door price on the vehicle. After a little negotiating, she came back with a yes. I immediately made the 2+ hour drive down to Tucson from the Phoenix area. When I arrived, Jennifer had the vehicle clean and ready to go with all of the paperwork ready as well. I was in and out in under two hours. The drive took longer than the sale/trade in. This dealership is truly the best Subaru in the state of Arizona. I won't hesitate to give Jennifer a call the next time I want to buy a Subaru. More
by Bret Ethell
August 10, 2016
Great experience buying first car! In the leasing of my first vehicle, all of Tucson Subaru, especially Jack and Tim, was very friendly and informative and the process went smoothly. I In the leasing of my first vehicle, all of Tucson Subaru, especially Jack and Tim, was very friendly and informative and the process went smoothly. I highly recommend Tucson Subaru. More
by Nina Sevilla
August 09, 2016
Friendly staff, no pressure Had a great experience leasing our 2016 Subaru Crosstrek. Sean Johnson, the salesperson, was fantastic--very friendly and honest. He printed us the i Had a great experience leasing our 2016 Subaru Crosstrek. Sean Johnson, the salesperson, was fantastic--very friendly and honest. He printed us the invoice they paid for the car and our price. We ended having to order a car from the factory to get the specifications we wanted. Surprised it came in 4 weeks when told likely would be 8 weeks. Sean kept us posted weekly with updates and was very knowledgeable. Once we decided to lease, we where sent to Tim Hanson with finance. With previous experiences at car dealerships got a lot of pressure to buy special upgrades or warranties. Tim was very straight forward and told us packages that were a waste of money and those we might be interested in. Again, no pressure however, and very friendly More
by Wildcat79
August 09, 2016
Jennifer Duran, the best! Jennifer Duran was very patient and helpful. Answered our questions efficiently. Is our first Subaru, but we feel like we will be back to this dealers Jennifer Duran was very patient and helpful. Answered our questions efficiently. Is our first Subaru, but we feel like we will be back to this dealership to buy our next vehicle. Everyone is very friendly, helpful and informative. NOT pressure! Traci was knowledgeable about the financing aspect of the process. More
by Monicaguzmanl
August 09, 2016
Cuddly and warm Loved my experience here. Very friendly and helpful. When buying a car he process seems long and tedious but left here feeling the opposite. Felt ever Loved my experience here. Very friendly and helpful. When buying a car he process seems long and tedious but left here feeling the opposite. Felt everyone worked at a good speed and where not there all day More
by Hall13
Employees Worked With
