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Tucson Subaru

Tucson, AZ

4.9
15,481 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers. We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect. Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive. We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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4901 N Oracle Rd

Tucson, AZ

85704

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Showing 15,481 reviews

December 10, 2023

Kevin was awesome to work with! We appreciated his non-pushy style and his patience with us as we contemplated our purchase, visiting 3 times before making a decision. So happy to h More

by stacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Tucson Subaru responded

Thank you for the review!! Traci

Dec 11, 2023 -

Tucson Subaru responded

Thank you, and welcome again to the Tucson Subaru family. Kevin McD

December 10, 2023

I am very pleased with my car buying experience at Tucson Subaru and especially with Kevin McDougall. He allowed us to see many options with no pressure. It was a great experience. Traci from Fiance Dept wa More

by lisactucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Tucson Subaru responded

Thank you for Review!

Dec 11, 2023 -

Tucson Subaru responded

Thank you for the review!!! Traci

Dec 11, 2023 -

Tucson Subaru responded

Thank you so much for the Extradentary review, It means a lot to me and Tucson Subaru

December 08, 2023

I purchased my Subaru Forester from Tucson Subaru new and purchased the extended warranty on the assurance that the service department would carefully inspect the vehicle when I brought it in for service (fo More

by dlaroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittney Ottaviano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Quintana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Tucson Subaru responded

Dear dlaroche, Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you've faced and for falling short of your expectations. We value your feedback and take it seriously as an opportunity for improvement. We are genuinely sorry to hear about the issues you encountered with the lower control arm bushings on your Subaru Forester. Your concerns have been brought to the attention of our service department management, and we are conducting a thorough internal review to understand where our process failed in identifying and addressing the premature deterioration you experienced. I do see that you declined diagnosis by a main line technician and instead asked for a quick visual inspection of the suspension by the technician changing the oil on your Forester. If you would like to discuss further please contact me at sgregg@tucsonsubaru.com/520-290-4243. We genuinely value your business, and it is disheartening to learn that we have not lived up to your expectations. We appreciate your feedback as it helps us enhance our services and prevent similar situations in the future. Thank you for bringing this to our attention, and we hope for the opportunity to make amends. Sincerely, Scott Gregg Service Director Tucson Subaru

December 08, 2023

Mike was professional, personable, patient, knowledgeable and guided us through the process of selecting a vehicle that will suit our needs for the future. We appreciated his low key approach that helped ma More

by azfiddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Tucson Subaru responded

Thank you for the review!!! Traci

December 07, 2023

Had an inquiry about carplay connection and Darla stepped and resolved the issue immediately. Superb. Followed up with tips on sound system, all way above satisfactory! Bravo! More

by Kflanmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Tucson Subaru responded

Thank you for the amazing review, I am glad I could help. Darla

December 07, 2023

Joseph Z. was excellent to work with. He was extremely knowlegeable and very patient, especially since I like to really understand my purchase... the vehicle c More

by mahardy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Zaragoza
Dec 07, 2023 -

Tucson Subaru responded

Thank you very much for your review! - Joseph Z

Dec 07, 2023 -

Tucson Subaru responded

Thank you!! ~Jennifer

December 06, 2023

Excellent service. Cannot say enough good things about the service department at Tucson Subaru. Found everyone within the service department to be friendly, welcoming, More

by JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Tucson Subaru responded

Thank you for your feedback... so happy you are pleased with your Subaru's and us ! -Jade

Dec 12, 2023 -

JAN responded

Hi Jade.... a special thank you for assisting with my car battery... It's a wonderful feeling knowing Tucson Subaru's thoroughness and attention to detail helps build a solid relationship of trust. Wouldn't think of going anywhere else.....Thank you and all of your team for being on top of it! Glad to be a part of Subaru's Family!

December 06, 2023

Darla is delightful to work with and very knowledgeable. She made learning about the car's systems easy and fun. Who knew about all those "hidden" features!!!! More

by jimmyandkim2019
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Tucson Subaru responded

Thank you so kindly for your wonderful review. I appreciate it so much. Darla

December 06, 2023

Very professional. Trevor Gregoire answered all our questions. Friendly and courteous. Will deeply again at this dealership More

by busternchris@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Gregoire
Dec 06, 2023 -

Tucson Subaru responded

Thank you! ~Jennifer

Dec 11, 2023 -

Tucson Subaru responded

Thanks for the review!! -Trevor

December 06, 2023

I stopped at Tucson Subaru on a whim to check out the 2024 Outback, with no intention to purchase. Monica met me and showed me the Outback - including test drive. I ended up making the purchase because More

by Bob Semple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Tucson Subaru responded

Thank you! ~Jennifer

Jan 26, 2024 -

Tucson Subaru responded

Thank you so much! Enjoy your new car! -Monica

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