Tucson Subaru

Very helpful & informed sales. A number of cars from which to choose. Good waiting area. A number of cars from which to choose. Good waiting area. More

They were so friendly, knowledgeable, and super fun to work with. They made it a very pleasant experience! Thank you for helping me find the perfect vehicle for me! work with. They made it a very pleasant experience! Thank you for helping me find the perfect vehicle for me! More

The whole process of buying the vehicle took longer than expected. We spent quite a bit of time waiting to meet with finance department after agreeing to the sale. We arrived at approximately 1:00 and left expected. We spent quite a bit of time waiting to meet with finance department after agreeing to the sale. We arrived at approximately 1:00 and left at 6:30. More

This is our 3rd Subaru purchased at Tucson Subaru. No hassle, great service! I was in and out with my new purchase in under 3 hours. No hassle, great service! I was in and out with my new purchase in under 3 hours. More

Getting my new car from Kevin and Jennifer at Tucson Subaru was the best car buying experience I've ever had! Subaru was the best car buying experience I've ever had! More

I have leased 4 vehicles from Lexus, and while I love the Lexus product and my former dealer, this process was the best I have experienced anywhere. Everyone at Tucson Subaru truly loves working there and w Lexus product and my former dealer, this process was the best I have experienced anywhere. Everyone at Tucson Subaru truly loves working there and works as a team effortlessly. Mike (sales) was wonderful, and made the lease very easy to understand. He introduced me to Darla (service tech guru), Traci (finance), Richard (service), and I remember them all because each went above and beyond with my questions. In addition, the physical space is so quiet, relaxed and very clean with plenty of seating space. Finally I love my first Forester!! More

Service technicians are incompetent at identifying problems and have lost our keys twice. We’ve dropped our car off at scheduled appointment times early in the morning and have been told the car hasn’ problems and have lost our keys twice. We’ve dropped our car off at scheduled appointment times early in the morning and have been told the car hasn’t been looked at until late afternoon. We are frustrated with the consistent issue of dropping our car off and having to wait more than eight hours for it to be ready. We absolutely hate this dealership and will never return. Every chance I get to talk about Tucson Subaru, I say how much they suck and we regret buying a Subaru. More

Darla Muckley gave a clear explanation of the new car features and tips on how to quickly (dis)(en)able various settings. Very nice to work with. features and tips on how to quickly (dis)(en)able various settings. Very nice to work with. More

Monica was great to work with given recent purchase of 2023 Outback Onyx. She is patient, knowledgeable and most of all, empathetic. She understands that the car buying process can be stressful. She addre 2023 Outback Onyx. She is patient, knowledgeable and most of all, empathetic. She understands that the car buying process can be stressful. She addressed questions and concerns, explaining each step in the process. I'm a long-time banker/lender (now retired), but I also recognize that things change. I appreciate that she respected my experience in the financial world, offered good advice and information on topics that were new to me. And, she loves dogs! Also wish to recognize Traci for working through all the buying/loan paperwork so quickly and efficiently. It had been a long day, but she made sure I felt confident about the information she was sharing and what I was signing. I am sad to part with my 2011 Subaru Outback Limited, 3.6L but love my new Onyx! My 2011 is going to a good home (family friend) and I know that they will have a safe, reliable car to drive. Thank you, Tucson Subaru. More

Excellent customer service! The experience in buying here was fantastic. It was quick, and easy, and they had just what I wanted. The experience in buying here was fantastic. It was quick, and easy, and they had just what I wanted. More