Tucson Subaru

I just took delivery of Subaru #5 and my car-buying experience was great from start to finish. Mike was a tremendous help in the selection and ordering process - friendly, knowledgeable, and kept me in experience was great from start to finish. Mike was a tremendous help in the selection and ordering process - friendly, knowledgeable, and kept me informed every step of the way. Curt's organized and straightforward approach for the many documents requiring signatures made the purchase process a breeze. Both Mike and Curt made themselves accessible for continuing support when needed. Mateo called the very next day to schedule the Cila Jet application. I would definitely recommend this Dealership. More

Traded in my car recently. Was able to order my new one through one of their sales associates very easily and the day I picked up the new vehicle I was in and out within a coup Was able to order my new one through one of their sales associates very easily and the day I picked up the new vehicle I was in and out within a couple hours. More

Helped me figure out the some of the tech features in my 2022 Outback which made a big difference is user experience but even more valuable is the followup and going the extra mile to find the answers to al 2022 Outback which made a big difference is user experience but even more valuable is the followup and going the extra mile to find the answers to all my non-standard tech questions. Thanks Joseph More

We attended our Encore Delivery on 6/11/2022. Darla was knowledgeable, kind, professional. We so many new features and are truly grateful for Subaru and the Subaru family for all their time and a Darla was knowledgeable, kind, professional. We so many new features and are truly grateful for Subaru and the Subaru family for all their time and attention to detail. More

When we arrived at the Subaru Tucson dealership, Chris was waiting for us. It was very hot outside so we went to his office and he showed us the vehicles he had found for us. We had communicated previousl was waiting for us. It was very hot outside so we went to his office and he showed us the vehicles he had found for us. We had communicated previously do Chris knew what we were looking for. We really liked the 2019 Forester he showed us. We went outside to check it out and took it for a test drive. More

The staff was super friendly and had answers for all my questions. They walked me through all my choices and i ended up with a perfect vehicle. Since the purchase, they have actively kept in communication questions. They walked me through all my choices and i ended up with a perfect vehicle. Since the purchase, they have actively kept in communication in case i had any questions or concerns. I call that superior customer service! More

Tucson Subaru is a First Class Operation! !! Their professionalism, teamwork, auto knowledge, clean vehicle presentation, upfront pricing, clean cool showroom and restrooms, was all part of my !! Their professionalism, teamwork, auto knowledge, clean vehicle presentation, upfront pricing, clean cool showroom and restrooms, was all part of my excellent customer experience. They even provide snacks and beverages during your business transactions. After my auto had a sudden total mechanical failure in 2/2022, I desperately searched the challenging Tucson auto market for a vehicle, for four months, via rental cars and Ubers. Finally, Kevin Gribble provided me a perfect auto solution to my agonizing situation. The vehicle he suggested met my physical needs, budget, and exceeded my expectations with the style, color and awesome features. I first connected with Kevin in 4/2022, via online searching and inquiries. My first impression was that he was a true career professional. He responded quickly with my interest in a couple vehicles. He communicated very well via text, email, sharing photos, prices, and general vehicle condition. At the time, I didn’t quite decide on the vehicle. However, in June I went online and inquired again about a vehicle at Tucson Subaru. Again, Kevin responded quickly to my interest and we scheduled an appointment. As I Ubered across town to the dealership 6/8/22, Kevin pulled the vehicle of my interest into the shade, turned on the AC, ready for me to test drive. Wow, he demonstrated amazing thoughtfulness on that hot 105 degree day! Very impressed! Unfortunately, the vehicle didn’t quite accommodate my physical needs. I shared with Kevin that I had been in a past auto accident and have neck and back pain from injuries. Kevin, again had a back up plan. He recommended a vehicle I had not considered. It turned out to be the perfect vehicle for me. Kevin, thank you again for going outside the box to meet my needs! I also want to recognize the Finance Manager, Curt McHenry for presenting all the financial information to me as painlessly as he could. Again, he was professional, friendly, knowledgeable and patient with me. Thank you! In addition, after I drove my new vehicle home, I had an email waiting for me from JD Tramp, General Sales Manager, thanking me for my business and for choosing Tucson Subaru. Impressive! The day after my purchase, I contacted Kevin about a couple issues needing some attention. He scheduled me to meet Christian Badger, from their Service Department, who took care of my questions and concerns, timely with a very friendly and professional attitude. Again, thank you Tucson Subaru for this refreshing and amazing customer experience from your Tucson, Az. Team! May you have continued success. Sincerely, Linda S. Gray More

Seth is great to work with, Financing was quick and easy overall Two thumbs up! overall Two thumbs up! More