Tucson Subaru

Everyone was no nice! They go the extra mile to help their customers get the best car They go the extra mile to help their customers get the best car More

Very professional, easy to work with. The entire process from start to finish went very smoothly. The entire process from start to finish went very smoothly. More

We recently contacted CJ Nichols looking to trade up to a slightly larger vehicle due to changes in health. CJ could not have been nicer in helping us choose the right model, accessories, upgrades and color slightly larger vehicle due to changes in health. CJ could not have been nicer in helping us choose the right model, accessories, upgrades and color choices. We opted for a new Forester and it has made a huge difference in my husband's comfort. Love the Tucson Subaru experience from purchase to service. Old school performance because here we are more than a customer and we truly appreciate being a part of the Subaru family. Thanks CJ...You're the best!! Thanks also to Evan for getting all the paperwork done with efficiency and the service department for their expertise... More

I got a good deal on both my trade and my new car, and Debbie made the process easy. I live 5 hours away, and Debbie set everything up, helped me make a deal, and had the car ready for m when I arrived. I Debbie made the process easy. I live 5 hours away, and Debbie set everything up, helped me make a deal, and had the car ready for m when I arrived. I only spent a total of a couple of hours at the dealership, which was great. More

Artie Gonzolas is the service manager at Tucson Subaru, and I have to commend his managing skills and leadership acumen! Four of his employees need to be mentioned as outstanding in the customer service, and I have to commend his managing skills and leadership acumen! Four of his employees need to be mentioned as outstanding in the customer service, friendliness and overall professional calling to go the extra mile. Hanna and Maria greet you with a genuine smile of warmth and welcome as you come in the door, Brittany makes paying the bill almost a joy with her friendly demeanor, and the one man who stands heads above any service worker I have dealt with is Nick Anderson. From the moment I came into the dealership harried and at the end of my rope, he kindly and calmly listened to my issue, showed genuine concern for my plight, and was able to bring a successful conclusion to what I thought was a disaster. He even followed up with me at the end of my visit to make sure I was completely satisfied with the service, and again the next day when I returned with my loaner car. I can’t say enough good things about the stellar overall atmosphere of kindness and caring that Artie instills in his employees! Feeling cared about and treated kindly with no ulterior motives seems paramount to developing a trusting relationship, and has happily helped me to decide that a Subaru will be my next car, no matter that I live many states away. Kudos to you all! More

I went to the dealership to only look at vehicles but I want planning to buy or lease one that day. I was impressed with the friendliness of everyone. I asked for CJ Nichols because he had contacted me via want planning to buy or lease one that day. I was impressed with the friendliness of everyone. I asked for CJ Nichols because he had contacted me via email previously. I can honestly say he was the reason I ended up leasing the Subaru that day. He’s a great saleees person. He deserves a raise!! More

Kevin was super helpful and kind. Enjoyed working with him - he's a real gem. Enjoyed working with him - he's a real gem. More

Not only was Debbie Bravo a perfect person with whom to work, the entire dealership was spot on. Everyone went above and beyond to make our buying experience a positive event. We drive to Tucson from Flag work, the entire dealership was spot on. Everyone went above and beyond to make our buying experience a positive event. We drive to Tucson from Flagstaff to do business at Tucson Subaru. More

Bought a car from Tucson Subaru. Kevin McDougall Was excellent help and did an excellent job. Kevin McDougall Was excellent help and did an excellent job. More

Since moving to Tucson nearly 11 years ago we have been reliant on this dealership for service and new vehicle purchases. We have never been disappointed by their customer focus ethic. Whether in thei reliant on this dealership for service and new vehicle purchases. We have never been disappointed by their customer focus ethic. Whether in their maintenance department, sales or post-sale product orientation we have always experienced courteous and professional service. The personnel function seamlessly as a high performance team. We are also impressed by their very low turnover; that alone says something! Now focusing on personnel directly related to our recent purchase: MIKE HENRY - This is the second time we have worked with Mike who quickly focused our options on available inventory that met our desires and needs. He oriented us as to how the Outback had evolved in the 5 years since our initial purchase that efficiently closed the deal for us. His product and option knowledge and his ability to align that content to our needs was appreciated and very helpful in our purchase process; a delight to work with! KEVIN GRIBBLE - This was our first time working with Kevin who delighted us with a finance and post-purchase vehicle coverage offering that efficiently matched our net worth and value orientation. His process and approach exceeded our expectations. More