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Tucson Subaru
Tucson, AZ
15,447 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,447 reviews
April 26, 2019
Product and knowledge Not only does Subaru have a superior product as verified by consumers reports. Tucson Subaru has knowledge and personable representatives. My represen Not only does Subaru have a superior product as verified by consumers reports. Tucson Subaru has knowledge and personable representatives. My representative Mike Henry went above and beyond to make sure I was informed and satisfied. More
by Jeff
April 26, 2019
Honest customer focused no pressure experience! CJ Nichols and Jennefir in Finance provided an amazing car buying experience. From initial internet contact with CJ through proActive delivery followu CJ Nichols and Jennefir in Finance provided an amazing car buying experience. From initial internet contact with CJ through proActive delivery followup they were friendly focused on us and our specifics and strightforward. Could not have been better. We’ll beback for our next car! More
by Lou
April 26, 2019
1st time Subaru owner Needed install of a couple accessories on my new Subaru. 1st impression of this service center was great! Decided to try the shuttle rather than wai Needed install of a couple accessories on my new Subaru. 1st impression of this service center was great! Decided to try the shuttle rather than wait and found out they also offered a complimentary Uber ride back to the dealership! So cool . Who does that ?! At the risk of sounding hokey, they really made me feel part of the Subaru family. Can’t wait until my badges arrive in 4-6 weeks. More
by Mrs Ganapol
Employees Worked With
Anthony, shuttle driver , Raj Sihota
April 25, 2019
awesome dealership Salesperson Ken Murch and the Tucson dealership is awesome. This is my 4th Subaru from this dealership, and I will be back for more. Ken is the best s Salesperson Ken Murch and the Tucson dealership is awesome. This is my 4th Subaru from this dealership, and I will be back for more. Ken is the best salesperson I have ever encountered. He is professional and takes care of his customers. The service department is also excellent More
by d
Employees Worked With
Other Employees :
Louie Ascencio, Ken Murch, Jason Mumma, Emily Gammons
April 25, 2019
Sean Johnson Review Sean was so helpful and knowledgeable about all things Subaru! He was extremely easy to work with and very responsive. Made buying long distance a bre Sean was so helpful and knowledgeable about all things Subaru! He was extremely easy to work with and very responsive. Made buying long distance a breeze! I couldn’t have asked for better service and will definitely recommend Subaru of Tucson! More
by Meseller9
April 25, 2019
Helpful, quick and convenient Not ever pushy, just there to help when we needed it. Found the perfect car at a great price. Steve was so kind and helpful. Not ever pushy, just there to help when we needed it. Found the perfect car at a great price. Steve was so kind and helpful. More
by gvs1984
Employees Worked With
April 24, 2019
Marcos Rodriguez-makes a difference In 2014 I bought a Subaru from Tucson Subaru, my salesman was terrific, the service i received on minor things like oil change resulted in my seeking In 2014 I bought a Subaru from Tucson Subaru, my salesman was terrific, the service i received on minor things like oil change resulted in my seeking service at Jim Click. However i had a recall on my car that required me to come to Tucson Subaru for service. I am happy to report that Marcos Rodriguez has provided and supervised my service in such a way that he has won me back as a customer of Tucson Subaru's Service Department. He is professional in every way always and understands the value of great customer service. When the word SERVICE is in the name of the department you are seeking service from, it is the quality of that service that wins or looses customers. Marcos has provided me the quality of service that i strive to render to my own clients. I understand that things seldom stay the same, and this is one of the rarer times when i am glad that they have not because I love my Subaru and I prefer to love my Subaru Dealers Service over a Jim Click Dealerships Service. I urge you to commend Marcos for taking such good care of his (your) customers. I hope that Tucson Subaru will strive to continue to employing people like Marcos who make this kind of a difference in the customer service you are providing. Building trust by providing fair and complete customer service ensures return business and i am hoping this will be a trend at Tucson Subaru. I must also mention that I did leave an item in my loaner car, the service department AND the receptionists were diligent in helping me tract that item down for about 10 days....again, those women were compassionate and consistent in helping me to recover the item. Please DO recognize them for the excellent service they provided to me. They are an important part of handling your clients day in and day out and are often times overlooked EVEN when they go the distance. Thank you-ANNETTE R. LEWIS More
by ANNETTE
Employees Worked With
Marcos Rodriguez
April 24, 2019
Airbag Recall Jade was very helpful and efficient. Really appreciated the use of the loaner car. Everything went very smoothly. I love my 2013 Subaru Forrester and Jade was very helpful and efficient. Really appreciated the use of the loaner car. Everything went very smoothly. I love my 2013 Subaru Forrester and will buy another one when I need to. More
by Kathleen S.
Employees Worked With
April 24, 2019
Went for Recall and Service on my Outback and Bought a Truck I went in to have my Outback serviced and recall taken care of. My husband went with me and saw a truck he liked. Baron Clement showed the truck to I went in to have my Outback serviced and recall taken care of. My husband went with me and saw a truck he liked. Baron Clement showed the truck to my husband. He was very friendly, courteous and knowledgeable. We are in our 70's. He was very patient and helpful while my husband went through a very long thought process to decide to buy, with NO sales pressure whatsoever! Baron also helped us the next day, keeping track of the truck while the service dept applied protective treatment and alarm system. he even delivered us to Denny's and picked us back up so we could eat while waiting for our new truck. What a great guy! We also were in contact with Jade Hilliard again for the service. She is always very friendly and helpful. For business papers we were in contact, again, with Traci to do our paperwork. She is very smart and very helpful and friendly also. We love Subaru. When I'm ready for another car, it will be another Subaru. Probably an Outback, because I love mine so much! Sharon Perry (Happy Subaru Customer) More
by Went for Service-Bought a truck too
April 23, 2019
Wonderful Customer Service Trent was amazing to work with! He explained everything exceptionally well and made sure we were comfortable in our purchase. Curt was also very frien Trent was amazing to work with! He explained everything exceptionally well and made sure we were comfortable in our purchase. Curt was also very friendly and helpful when it came to the contract signing. I would 100% recommend Tucson Subaru and especially Trent as a salesman. He is definitely looking out for the buyer. More
by Sclosky
