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Tucson Subaru

Tucson, AZ

4.9
15,462 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers. We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect. Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive. We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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4901 N Oracle Rd

Tucson, AZ

85704

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Showing 15,462 reviews

August 08, 2024

It was our pleasure to deal with Joseph Zaragoza and Kevin Gribble. They were very helpful, knowledgeable, courteous, and professional. We highly recommend Tucson Subaru. More

by ghransom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Zaragoza
Aug 09, 2024 -

Tucson Subaru responded

Thank you for your review! - Joseph Z

Sep 24, 2024 -

Tucson Subaru responded

THANKS! -KG

August 07, 2024

Monica Schivone-Rimcoski was our Sales Agent for our new Subaru and she was amazing! We really enjoyed working with her and the rest of the team at Tucson Subaru. Thank you, Monica!!! More

by S.E. Bott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Loster
Aug 08, 2024 -

Tucson Subaru responded

Thank you so much! It was great to meet you guys! ~Jennifer

Aug 08, 2024 -

S.E. Bott responded

Indeed, Jennifer!!! We really loved working with you to close our loan. Thank you so much!

Aug 12, 2024 -

Tucson Subaru responded

Thank You! Enjoy your Subaru!

Aug 15, 2024 -

Tucson Subaru responded

Thank you so much for the wonderful review Suzanne! Enjoy your new Subie! ~Monica

August 07, 2024

Ethan was a great person to work with and made the process go as smooth as possible. More

by Erikwake15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Tucson Subaru responded

Thank you for your kind words and choosing Tucson Subaru!- Ethan Ward

August 06, 2024

Great Experience, Chris Smith was upfront and friendly. was happy to get 2.9% finance. Thanks to everyone at Subaru Tucson. More

by rafaelothon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Tucson Subaru responded

Thanks!!! -KG

Aug 06, 2024 -

Tucson Subaru responded

Thank you Alonso. I really appreciate your business - Chris

August 06, 2024

Friendly staff and comfortable process. We loved it. Joseph Zaragoza and Kevin in finance really went out of their.way to explain the car and purchase steps. More

by coronahales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Zaragoza
Aug 06, 2024 -

Tucson Subaru responded

Thank you -KG

Aug 06, 2024 -

Tucson Subaru responded

Thank you very much! - Joseph Z

August 06, 2024

Friendly staff that made this a great experience. Would recommend this dealership to anyone looking for a vehicle. More

by sbetti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Tennes
Aug 06, 2024 -

Tucson Subaru responded

Thank you for the review!!! Traci

August 05, 2024

Easy, straight to the point sale, CJ was responsive and quick to respond to my questions. More

by Vhlandscapingllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tucson Subaru responded

I was glad to help and I hope it serves you well. Referrals are always welcome. Thanks again, CJ

August 05, 2024

This dealership is the only one in town Adding another location would be very convenient More

by bobandger5166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla
Aug 05, 2024 -

Tucson Subaru responded

You two are sooo sweet!!! Enjoy your new car, Debbie

Aug 05, 2024 -

Tucson Subaru responded

Thank you for the review. Darla

August 04, 2024

Mike Henry was very professional and knowledgeable about Subaru products. He was extremely helpful by answering all questions and explaining the operation of our Forester so we could just drive her away! More

by mlou_bee
Recommend Dealer
Yes
Employees Worked With
Mike Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tucson Subaru responded

Thank you both! Enjoy your Forester ✨ Mike

August 03, 2024

Dealer cross threaded lugnuts, blamed customer and then refused to fix the problem they caused. More

by S.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Artie Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Cazares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Tucson Subaru responded

Customers wheel stud and nut has been replaced twice and we have taken care of both. Advised customer we could not keep replacing when work is being done elsewhere, all wheel lug nuts are hand torqued to specifications. If you would like to discuss further, contact me at 520.447.8956 or agonzales@tucsonsubaru.com.

Aug 26, 2024 -

S.E responded

The wheel studs, and nut have been replaced twice due to the dealership cross threading the lugnuts onto the stud during their routine service & tire rotation. No other work is being performed by any other garage. It is impossible to cross thread a lugnut when removing them, only putting them onto the car, which has all been performed by Subaru of Tucson. Contrary to the above statement, Darian, the service tech informed us that the lug nuts at this dealership are in fact tightened with a lug wrench torched to 20psi, so whoever responded above for the dealership (Or Darian), is lying. Upon fixing their mistake, Subaru of Tucson asked us to take down our reviews. We won't be.

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