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Universal Hyundai
Orlando, FL
4,266 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,266 reviews
July 06, 2022
This dealership was great. Gilette was a very attentive dealer and helped us get the car we needed within the time frame we needed. Great experience. Gilette was a very attentive dealer and helped us get the car we needed within the time frame we needed. Great experience. More
by VANESSALISBOAADV
Verified Customer
July 05, 2022
Jennifer and the financial advisor were great. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. More
by LARACUENTAJM
July 05, 2022
Buen dealer buen trato buen servicio al cliente Rapidez y efficiencia recomendados al 100 porciento efficiencia recomendados al 100 porciento More
by HERIBERTORB
July 05, 2022
Great service Salesman Carlos was awesome and knows his product and Billy the finance manager was a delight and very professional 5 stars to all and the Genesis brand gv80 is simply amazing and a must ow product and Billy the finance manager was a delight and very professional 5 stars to all and the Genesis brand gv80 is simply amazing and a must own luxury suv Louis Orlando fl More
by CCALP10
July 04, 2022
I received a warm welcome from everyone, specially from Carlos Castro. Carlos escort me to the car on the back and make all the process very quickly. Carlos Castro. Carlos escort me to the car on the back and make all the process very quickly. More
by PAULETG15
July 03, 2022
Mike & Frankie are the best they were Prosistant in getting the job done 👍. they super good getting the job done 👍. they super good More
by NO2
Employees Worked With
July 02, 2022
First dealership that treated me with respect. I felt no pressure but yet they made it known that they appreciate my business and want to earn it with honesty and best scenario for both parties. C I felt no pressure but yet they made it known that they appreciate my business and want to earn it with honesty and best scenario for both parties. Christopher Johnson and his direct manager (I apologize for forgetting his name) and Jose Cepeda deserve special mention. Chris went above and beyond and I know I can rely on his words! More
by LAYUG.RONALD
July 02, 2022
Good experience in paying off my leased Hyundai Sonata. All were nice and professional with ma. All were nice and professional with ma. More
by HAMID CHEFCHAOUNI
July 01, 2022
We received good service and found a good deal on the Tucson limited. We love the car! Tucson limited. We love the car! More
by NIRSA.GAUTIER1022
Employees Worked With
June 30, 2022
Me gusto la forma en que hicieron todo el procedimiento, la amabilidad que tuvieron.. es un buen diler la amabilidad que tuvieron.. es un buen diler More
by KIMBEE030
