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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
June 04, 2021
Great friendly service. Didn’t make me feel nervous or pressured and worked with me on different options to get what I was looking for. pressured and worked with me on different options to get what I was looking for. More
by BMONTALTO86
Verified Customer
June 04, 2021
Got in early and Rhoda got my new 2021 Santa Fe fixed and on my way as fast as possible. great service and Car Wash was also provided. Thanks. on my way as fast as possible. great service and Car Wash was also provided. Thanks. More
by RLAXMAN63
June 04, 2021
Fabio fue un excelente vendedor, siempre atento, cuidó cada detalle, fue paciente y siempre proporcionó apoyo en el proceso, se mantuvo acompañándonos durante la espera, al igual que con quién firmamos lo cada detalle, fue paciente y siempre proporcionó apoyo en el proceso, se mantuvo acompañándonos durante la espera, al igual que con quién firmamos los documentos. El sitio muy bien organizado, 100% recomendados!! More
by JUAN.ESTELA.M
Employees Worked With
June 03, 2021
True professionals in sales and finance depts.I want to True professionals in sales and finance depts. I want to thank the efforts of Simo and Janlique, for going the extra mile to make this deal happen. I True professionals in sales and finance depts. I want to thank the efforts of Simo and Janlique, for going the extra mile to make this deal happen. I must add, I am not easy. More
by BIGJERRY1945
June 03, 2021
Our sales guy Bryan was amazing. GREAT SERVICE. I WANT TO THANK BRYAN FOR GOING THE EXTRA MILE HE IS VERY ATTENTIVE AND HELP ME LEAVE WITH THE PERFECT CAR THANK BRYAN FOR GOING THE EXTRA MILE HE IS VERY ATTENTIVE AND HELP ME LEAVE WITH THE PERFECT CAR More
by ZAGA1951
June 03, 2021
Don’t answer the phone. Don’t give response. I call him several times and nothing. He don’t explain how trade in works. Tj several times and nothing. He don’t explain how trade in works. Tj More
by Henrymorales2
Employees Worked With
June 03, 2021
The experience was awesome. Andrew work with me alongside, and it was very helpful at all times. No words only excellent. Very recommended place to buy. alongside, and it was very helpful at all times. No words only excellent. Very recommended place to buy. More
by GUSTAEGO1
June 03, 2021
Justin Salazar took the time to explain every detail of the car buying process, in which he showed us two different cars in detail the different options between the two and which one would work better for the car buying process, in which he showed us two different cars in detail the different options between the two and which one would work better for me. I appreciate his patience and dedication to his Job, Thanks again ! More
by ILEANA.RULLAN
Employees Worked With
June 02, 2021
I generally like the people I deal with and mostly I do get the help I need, but the last time I rated through your email, I did get a response asking me to contact Scanlon or someone like that, and I am n get the help I need, but the last time I rated through your email, I did get a response asking me to contact Scanlon or someone like that, and I am not good on the internet and responded here as you all requested, and never heard from him, so I figured out which email address the person wanted me to use and sent an email on May 24th and I have not received a response or the help I was promised. More
by bellalauren
Employees Worked With
scanelon@UniversalHyundai.com
June 02, 2021
Universal Hyundai made the car buying experience super quick and easy! David did everything in his power to make sure I was able to leave in my dream car. Hector made the tedious process of signing paperw quick and easy! David did everything in his power to make sure I was able to leave in my dream car. Hector made the tedious process of signing paperwork as quick as possible while still explaining everything. I would highly recommend Universal Hyundai. I look forward to coming back for future car trade ins, maintenance, and referrals! More
by ESRICHARDSON1089
