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Universal Hyundai
Orlando, FL
4,259 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,259 reviews
October 13, 2018
Fabio vendedor de confianza llegamos a cambiar el aceite a nuestro carro y Fabio nos atendio amablemente, pasientemente y en nuestro idioma, una persona con un amplio conocimient llegamos a cambiar el aceite a nuestro carro y Fabio nos atendio amablemente, pasientemente y en nuestro idioma, una persona con un amplio conocimiento y resolvio todas nuestras inquietudes y nos ayudo a cambiar nuestro carro 2017 con 40mil millas por un modelo 2018 cero kilometros y con un pago casi igual al que veniamos haciendo. una gran esperiencia de amabilidad y profesionalismo. More
by josebaena
Employees Worked With
Other Employees :
Felix Matos, Ruben Matos, Fabio Thiers
October 12, 2018
Awesome experience very nice staff that work with you and understand what you want so they can help you get what you need. Very professional at what they do. very nice staff that work with you and understand what you want so they can help you get what you need. Very professional at what they do. More
by Andrea
October 04, 2018
Fabio es un excelente representante Fabio nos atendió a nosotras muy bien excelente servicio. Muy satisfecha... Me estuvo ayudando 2 dia hasta q por fin me pude llevar mi carro nuevo de Fabio nos atendió a nosotras muy bien excelente servicio. Muy satisfecha... Me estuvo ayudando 2 dia hasta q por fin me pude llevar mi carro nuevo del año, gracias por su ayuda me prometió, cumplió mi sueño.. Mil gracias Fabio More
by Yosairy
Employees Worked With
Other Employees :
Ruben Matos, Ryan Rodriguez, Fabio Thiers
October 03, 2018
Horrible experience from this dealership I had such a Horrible experience with this dealership as buying a new car 2015 Hyundai Sonata 3 years ago. I went back after not missing a payment of I had such a Horrible experience with this dealership as buying a new car 2015 Hyundai Sonata 3 years ago. I went back after not missing a payment of $525.00 a month for 3 years to find out i'm under water with no help from the dealership. They just lost a good customer.. I guest customer service means nothing anymore. More
by Hawkins1
October 01, 2018
Fabio is the greatest Este es mi quinto carro comprado en universal hyundai,esta ves me atendio fabio,exelente persona,amable y lucho la venta como si fuera su dinero,de ec Este es mi quinto carro comprado en universal hyundai,esta ves me atendio fabio,exelente persona,amable y lucho la venta como si fuera su dinero,de echo por el compre dos carros en 15 dias,un sonata para mi esposa y cambie mi 2016 veloster por un 2019,gracias fabio por tu ayuda,estoy muy agradecido por tus ganas de ayudarme,de nuevo,GRACIAS. More
by Mariomarques
Employees Worked With
Other Employees :
Ruben Matos, Fabio Thiers
October 01, 2018
Fabio is a great car dealer Fabio, he met us as we drove our car into the service department asking us about a new car. My husband and I were just thinking about looking at a ne Fabio, he met us as we drove our car into the service department asking us about a new car. My husband and I were just thinking about looking at a new lease vehicle while ours was in service. Fabio sat down with and asked us what type we we're looking for. We thought we wanted a Kona or Elantra. Fabio pointed out that we would soon tire of the smaller car since we had a sonata. We did want a suv type, so we focued on the Tucson...we drove a loaded one it was great. Couldn't close the deal, but Universal and Fabio got us a Tucson, not fully loaded and for our price! We are again satisfied with Universal and Fabio! More
by Barbara
Employees Worked With
Other Employees :
Felix Matos, Ruben Matos, Fabio Thiers
September 29, 2018
Placentera Experiencia Tuve la agradable experiencia de conocer a fabio,una persona muy servicial y agradable,muy atento y puso mucho esfuerzo para yo poder comprar mi nuevo Tuve la agradable experiencia de conocer a fabio,una persona muy servicial y agradable,muy atento y puso mucho esfuerzo para yo poder comprar mi nuevo sonata.....muchisimas gracias. More
by Mariomarques
Employees Worked With
Other Employees :
Ruben Matos, Jacob Mckinney, Fabio Thiers
September 29, 2018
Fabio es muy agradable Fabio nos atendio muy bien, nos mostro el carro y explico todo su funcionamiento perfectamente., exelente persona, excelente Vendedor y profesional, c Fabio nos atendio muy bien, nos mostro el carro y explico todo su funcionamiento perfectamente., exelente persona, excelente Vendedor y profesional, conociendo muy bien su area. More
by Jose U
Employees Worked With
Other Employees :
Ruben Matos, Fabio Thiers
September 29, 2018
Fabio es muy bueno vendedor Fabio fue un buen venidero me consiguió un buen precio para compra mi vehículo porque tenía problemas con la finaciadora y me concibió un buen precio Fabio fue un buen venidero me consiguió un buen precio para compra mi vehículo porque tenía problemas con la finaciadora y me concibió un buen precio por el vehículo More
by Josepaso
Employees Worked With
Other Employees :
Ruben Matos, Ryan Rodriguez, Fabio Thiers
September 26, 2018
Fabio is Fabulous Fabio is the best sales person ever! He was very thorough. He knew information about our Santa Fe that even I didn’t know after researching. He work Fabio is the best sales person ever! He was very thorough. He knew information about our Santa Fe that even I didn’t know after researching. He worked hard to make our financing dream come true I would highly recommend him. The staff at universal was professional, courteous, and s pleasure to work with. Thanks Universal Hyundai !! More
by CathyS
Employees Worked With
Other Employees :
Carlos Garces, Ruben Matos, Fabio Thiers
