Universal Hyundai

Pablo was the best salesman we have ever encountered . Absolute best buying experience. From start to finish . Made sure we got everything we wanted and needed . Gave us above expected for our trade to ge Absolute best buying experience. From start to finish . Made sure we got everything we wanted and needed . Gave us above expected for our trade to get our deal done . My husband and I have both bought new cars from Pablo’ will be bringing my son next ! Would recommend anyone to go here . More

Buying a vehicle at Universal Hyundai was actually a pleasant experience. They were friendly and easy to work with. Shout out to Brian, who took the time to sit in the car with us to go over the featu pleasant experience. They were friendly and easy to work with. Shout out to Brian, who took the time to sit in the car with us to go over the features and answer all of our questions. More

Very professional environment. Alexis and Ethan were very good to work with. They listen to what I needed and made it happen. Alexis and Ethan were very good to work with. They listen to what I needed and made it happen. More

It was by far the best experience I have had buying a car. We arrived all I wanted is to drive a Genisis but before I left I knew I had to take one home. And I did. car. We arrived all I wanted is to drive a Genisis but before I left I knew I had to take one home. And I did. More

I am very happy to have been at Universal Hyundai, Carlos Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. More

I went to do a tune up and they charged me a little over $1300. After getting it done, I went to tire plus to get new tires and an alignment. They told me that my engine filter was not replaced and the oil $1300. After getting it done, I went to tire plus to get new tires and an alignment. They told me that my engine filter was not replaced and the oil level is incorrect. I went back to the service center only to find out that I was also charged for an alignment that was not done. Although the manager was nice and handled the matter, this was a big inconvenience in my schedule and they have ultimately lost my trust. I will never get my service done there again. More

Poor communication, held the car for a week longer than they should have. Terrible experience. Will not go back or recommend they should have. Terrible experience. Will not go back or recommend More

Good service. Attentive. I hope the car is good. But the salesperson seemed genuine and helpful. Attentive. I hope the car is good. But the salesperson seemed genuine and helpful. More

The service department NEVER answers! Voicemails are not returned. Inquiries on the website not returned. I guess people show up in person to schedule appointments, but it's ridiculous Voicemails are not returned. Inquiries on the website not returned. I guess people show up in person to schedule appointments, but it's ridiculous to drive all the way to the dealership just to setup an appointment. I don't recommend buying vehicle from this place because when you need service, you just can't talk to a human by calling on the phone. p.s. I had to "Rate People You Worked With" in order to submit, but since I never got to work with anybody, I give them all a score right in the middle. More

The dealer that helped me Cj was very helpful and patient and tried to figure out a way that I can get approved. and tried to figure out a way that I can get approved. More