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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
October 27, 2016
Customer Service Mike provided excellent customer service and was very professional, friendly and informative. I love my new car. I will recommend anyone to Mike. Tha Mike provided excellent customer service and was very professional, friendly and informative. I love my new car. I will recommend anyone to Mike. Thank you Mike More
by vra627
Verified CustomerEmployees Worked With
Michael Maccallum
October 27, 2016
Anita Raul was very attenetive and took inconsideration all my needs especially the financial part. It was an awesome experience, I will recommend Raul to m Raul was very attenetive and took inconsideration all my needs especially the financial part. It was an awesome experience, I will recommend Raul to my friends. More
by haneyanita
Employees Worked With
October 27, 2016
Awsome Experience Eric Rivera was my sales person and he was AWSOME!!! Very attentive and patient.. He gave me different options based in my budget and it worked out PE Eric Rivera was my sales person and he was AWSOME!!! Very attentive and patient.. He gave me different options based in my budget and it worked out PERFECT!! THANK YOUUUUUUUUUUU ERIC FOR ALL YOUR HELP. ... More
by Adriana Bobe
October 27, 2016
Review I enjoyed this dealership and have worked with them in the past. I purchased my first car with them and now my second car and will continue my busines I enjoyed this dealership and have worked with them in the past. I purchased my first car with them and now my second car and will continue my business with them for years to come. More
by vmartinez2121
Employees Worked With
October 26, 2016
Katie clark I had a wonderful experience buying my first car. The staff was helpful and speedy. They answered any question I had honestly and helped me with findi I had a wonderful experience buying my first car. The staff was helpful and speedy. They answered any question I had honestly and helped me with finding a car in my budget. More
by clark.katie359
Employees Worked With
October 26, 2016
Carlos DeJesus is a wonderful addition to this dealership!!! Excellent service, sales, and fiance departments....very respectful, polite, well-spoken and warm! From the moment that I pulled in to service (with t Excellent service, sales, and fiance departments....very respectful, polite, well-spoken and warm! From the moment that I pulled in to service (with the car that I ended trading in), everyone person with whom I had contact met or exceeded my expectation! More
by sizemorejeanne
Employees Worked With
Other Employees :
Jacob in finance, Eric in sales, don't recall service guy but he is at station #1 and he is always excellent
October 25, 2016
Steven Rivera BEST SALES ASSOCIATE EVER!!!! My very favorite part of my visit to Hyundai was our Sales Associate Steven Rivera. He is AMAZING!!!! He really takes the time to listen to his client My very favorite part of my visit to Hyundai was our Sales Associate Steven Rivera. He is AMAZING!!!! He really takes the time to listen to his clients/customers to help us get EXACTLY what we are looking for. When there was an option that I wasn't sure about, Steven took the time to explain things to me which enabled me to make the best decision for me! The absolute BEST part was that, throughout the entire time, there was no pressure. None. Not one bit! Steven acts as an advocate for his customers; and at all times, I felt as though he were my partner in this venture! This is the SECOND car we have bought from Steven, and the FOURTH that we have bought from this dealership. I am BEYOND happy with my purchase and will return to say hi to Steven when I come by for my maintenance appointments! Thank you Steven!!!!!! More
by terri.fulton
Employees Worked With
Steven Rivera
October 23, 2016
Wonderful Staff! Love my new car thanks to Cesar Alegre. He's knowledgeable, nice, and truly wants you to make the best decision possible. He made my car buying experi Love my new car thanks to Cesar Alegre. He's knowledgeable, nice, and truly wants you to make the best decision possible. He made my car buying experience a pleasure and I will forever be a Hyundai fan:) More
by jmchinc90
Employees Worked With
October 22, 2016
Love my SUV Had the best experience buying my new SUV, Sales person Miguel was very professional and helpful. Third car that I have bought from this dealer and wi Had the best experience buying my new SUV, Sales person Miguel was very professional and helpful. Third car that I have bought from this dealer and will not trade it for no other. More
by Maria Ruiz
Employees Worked With
October 22, 2016
Awesome experience at Universal Hyundai Each employee was professional and willing to be sure I was satisfied. All questions answered. Clear customer service was very important to this deale Each employee was professional and willing to be sure I was satisfied. All questions answered. Clear customer service was very important to this dealer. Glad I drove far from home to get my car from Universal. More
by williamheller1
