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Universal Hyundai

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,245 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,245 reviews

September 17, 2023

The attention was very good and awesome and the process was very easy and really quick More

by Alejandro
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Universal Hyundai responded

Alejandro, Thanks for sharing your thoughts about your experience with Universal Hyundai. Simo and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 17, 2023

A dealership very honest very good attention they deserve 5 Stars I gave you them 5 stars More

by MARLENEGONZALEZ3456
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Universal Hyundai responded

Marlene, Thank you so much for your excellent review! We are so glad that Frankie and Raul had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 16, 2023

Welcoming, kind and respectful staff! As soon as I walked in, I was immediately greeted and taken care of. I’ve never felt more comfortable in a car dealership, ever! I wouldn’t recomm More

by melanie.deramo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Universal Hyundai responded

Melanie, Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 16, 2023

Excelente ,lo unico quiero saber cuantas veces me corrieron mi credito,porque mi credito bajo mucho ok More

by NO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fidel
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Sep 18, 2023 -

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let Fidel know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 15, 2023

Buying a car at Universal Hyundai was a pleasure. No hassle, no problems. We would recommend this dealer to everyone. More

by APPLETON0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 15, 2023

Smooth and efficient process. All staff were friendly and helpful. Not pushy. Very helpful with the electronics setup. More

by BUSYBUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Simo was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 13, 2023

Excellent service very professional courteous knows what he's selling and offers the best choice More

by CARMENPFORTES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Universal Hyundai responded

Carmen, Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 11, 2023

Best customer service and very patient with me which my right choice for a car More

by SAra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 11, 2023

Fast reliable and cordial fit me Whit the right car 🚗 it was a good expirience over all More

by elvinvazquez50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janlique Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Universal Hyundai responded

Congratulations on your new vehicle, Elvin! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 11, 2023

The Best dealer darrin os the best love my Hyundai Santa Fe thanks to universal More

by rramirezunica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
darrin diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Darrin and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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