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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
September 30, 2023
The people's working in this dealer, are very friendly,and courteous,and they help solve any problems you have . friendly,and courteous,and they help solve any problems you have . More
by ARAMOS19OCT4875
Verified Customer
September 30, 2023
Everyone at the dealership was friendly, courteous, knowledgeable and professional. They were efficient in processing our paperwork. They had a large selection of vehicles. I would recommend Universal knowledgeable and professional. They were efficient in processing our paperwork. They had a large selection of vehicles. I would recommend Universal Hyundai to my friends. More
by RANDY.HASSARD
September 30, 2023
Welcoming, clean, nice, beautiful, showroom, diligents, emphatic, kind, good, resources, organized, technology, customer service, warranty emphatic, kind, good, resources, organized, technology, customer service, warranty More
by jocelyndjr
September 27, 2023
Great service. Low pressure and very quick with the paperwork. I recommend this dealership to anyone. Low pressure and very quick with the paperwork. I recommend this dealership to anyone. More
by alfredo.fontan
September 24, 2023
We had a great experience with Universal Hyundai and with our Salesman, Chris. He wasn’t the run of the mill salesperson and we actually enjoyed our car buying experience! our Salesman, Chris. He wasn’t the run of the mill salesperson and we actually enjoyed our car buying experience! More
by BERNHARDBRENNER425
Employees Worked With
September 24, 2023
Nos encanta El servicio q nos Dan cada vez q vamos es nuestro 5 carro nuestro 5 carro More
by YARI0545
September 24, 2023
Excellent treatment, attention and very good guidance in relation to cost and benefits, good atmosphere! relation to cost and benefits, good atmosphere! More
by cmolinarubio
Employees Worked With
September 24, 2023
Universal Hyundai was a pleasant surprise. They treated us great and made the purchase experience exceptional. Andrew Terry is awesome as is Finance Manager, Jose Cepeda. They treated us great and made the purchase experience exceptional. Andrew Terry is awesome as is Finance Manager, Jose Cepeda. More
by TFRITSCH1011
September 20, 2023
Brian at Universal was very patient with me. When I was unable to decide which way to go with my end of lease, he waited me out and helped me find a car that worked for me. I wound up with a bea When I was unable to decide which way to go with my end of lease, he waited me out and helped me find a car that worked for me. I wound up with a beautiful Hampton gray Santa Fe and I’m totally in love with my car. More
by DIANE9945
Employees Worked With
September 20, 2023
We went to Universal as they were the local Costco auto program partner. The process while long was overall good. We didn’t find what we wanted on the lot so the sales person took us on the back lot to fin program partner. The process while long was overall good. We didn’t find what we wanted on the lot so the sales person took us on the back lot to find us something we ended up purchasing. I will say that sales and finance don’t have great communication so have and keep your ducks in a row as it relates to discounts and incentives. Also, to their credit, when there was an issue that came up, they General Manager made it right. More
by JVenning
