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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
September 10, 2023
I needed to return or exchange my used car that I bought less than 24 hours before. They wanted me to trade it in for the book price. How nice and how courteous this dealer is!!!!!. Last time myself or any less than 24 hours before. They wanted me to trade it in for the book price. How nice and how courteous this dealer is!!!!!. Last time myself or anyone I know will step a foot in it again. More
by ASHRAF43
Verified Customer
September 09, 2023
My experience was normal for a car dealership. Darrin was pleasant throughout the experience. I left with a vehicle that met my needs. Darrin was pleasant throughout the experience. I left with a vehicle that met my needs. More
by jskmerritt
September 09, 2023
Richard Harris was excellent and professional is so gentleman and explain everything and recommend him gentleman and explain everything and recommend him More
by SANDRA I BERMUDEZ
September 06, 2023
Excellent service and care of the client. Fast. They sell you what you want, not what the dealer wants to sell. Top personnel. Knowledgeable. Fast. They sell you what you want, not what the dealer wants to sell. Top personnel. Knowledgeable. More
by drraffiq
September 06, 2023
We went to another dealer before and they treat us really bad, Gio was excelent, he make us feel like we had a chance all the time, great sales skills, Love the experience bad, Gio was excelent, he make us feel like we had a chance all the time, great sales skills, Love the experience More
by Sergio
September 06, 2023
Reasonable staff and helpful. On time delivery and delivered nice and clean. Brand new plastic Matt was furnished as well. The staff was not too pushy which showed me confidence . On time delivery and delivered nice and clean. Brand new plastic Matt was furnished as well. The staff was not too pushy which showed me confidence . More
by Nass
September 05, 2023
I purchased a Genesis GV 70 from universal. I found them to be the most knowledgeable about the product and extremely customer satisfaction oriented. I found them to be the most knowledgeable about the product and extremely customer satisfaction oriented. More
by DEARMANLAW
September 05, 2023
EVERYONE SO HELPFUL AND NICE. Very muchrecommended Universal Nissan as well as Florida one insurances guys. They helped yo walk out of the dealer with best prices. Thank you Juan Very muchrecommended Universal Nissan as well as Florida one insurances guys. They helped yo walk out of the dealer with best prices. Thank you Juan Espinal, the sales agent and Jake the manager for your help. More
by senyr36
Employees Worked With
SAMMI, Juan, Jake
September 04, 2023
Excellent service rápida aprobación del Prestamo , bien carro y muy buenos precios y todo bien carro y muy buenos precios y todo bien More
by loris
