Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,245 reviews
September 02, 2023
I purchased a 2020 Hyundai Electra and the car speaker from the stereo does not work and the horn. They sold me expensive car insurance only to find out my car had an anti-theft recall. I called the man a from the stereo does not work and the horn. They sold me expensive car insurance only to find out my car had an anti-theft recall. I called the man and the dealership. I brought the car on Saturday, September 2 at 9 a.m. only to get a call from the manager at 2 p.m. to tell me that nothing was done. They never gave me a spare key either. I was going to purchase another car for my son now I'm looking elsewhere bad service More
by JANRIVERA2606
Verified CustomerEmployees Worked With
September 02, 2023
Service was great. Dealer was very helpful and polite. Everyone was very helpful. Thank you Dealer was very helpful and polite. Everyone was very helpful. Thank you More
by Isabellamberty
September 01, 2023
The best place I have ever by a car this is number 5 car that I have ever had that I have ever had More
by odalystransport321
Employees Worked With
Other Employees :
Jacob Mckinney, Luis Arevalo
September 01, 2023
They are very efficient and responsible. I feel very happy for having bought my car here. I feel very happy for having bought my car here. More
by Holyda Vivas
Employees Worked With
September 01, 2023
My sales person Gio was awesome knew exactly what car I wanted I will recommend more people to him wanted I will recommend more people to him More
by NOELSANTIGON
September 01, 2023
I had a good experience and I had a good time with Jason the selles man the selles man More
by JELMOJA97
Employees Worked With
August 31, 2023
The team went above my expectations. Ramces did all he could to make it happen. Thank you. Ramces did all he could to make it happen. Thank you. More
by ALena2519
August 30, 2023
Travelled a long way from home to find a dealer who treated me professionally and honestly. treated me professionally and honestly. More
by LKROBSON
Employees Worked With
August 27, 2023
Agile, quick service, facilitated the process, we got a better car than we thought. thanks better car than we thought. thanks More
by alexsteeve
Employees Worked With
Other Employees :
Luis Arevalo
