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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
August 01, 2023
The staff is very knowledgeable about Hyundai vehicles. Allow you time to look and consider purchase without being pushy. Then assist you in anyway they can. Anytime I walk into to the showroom I am alw Allow you time to look and consider purchase without being pushy. Then assist you in anyway they can. Anytime I walk into to the showroom I am alway greet by sales associates by name. They care and treat you like family More
by alwardtc
Verified CustomerEmployees Worked With
July 31, 2023
What a great experience! Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST C Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST CAR to fit my needs 😁 More
by ALEJANDJOTERO29
July 31, 2023
The workers were very professional and appeared to care about the customers. After the final sale they checked to see if there anything they could do for me. about the customers. After the final sale they checked to see if there anything they could do for me. More
by Rbrtlillie
Employees Worked With
July 30, 2023
The salesman was professional and courteous. He was knowledgeable about the vehicle and the entire process. He was knowledgeable about the vehicle and the entire process. More
by Rbrtlillie
July 30, 2023
They help me finding a god car and a good credit. Thank s you all. Thank s you all. More
by joseeleazarv
Employees Worked With
July 30, 2023
I am very happy with the car I ended up buying and Raul was very knowledgeable and professional was very knowledgeable and professional More
by Vanessa
Employees Worked With
July 29, 2023
Hyundai Team :). For those who don't believe in the dealer's, make sure before the purchase, check your credit. At Universal Hyundai the wait is moderate and we alway For those who don't believe in the dealer's, make sure before the purchase, check your credit. At Universal Hyundai the wait is moderate and we always get what we want, of course with good credit. This was our second purchase. We will like to thank Pablo for keeping your promise and for been a true sales person. I don't want to leave out Mustafa who was also an amazing sales person with our first purchase. You'll rock. More
by XIXILOVE_9
July 28, 2023
Enjoyed my experience getting into my first suv. Chris Johnson was very knowledgeable and provided great service. Chris Johnson was very knowledgeable and provided great service. More
by Juliet
Employees Worked With
July 26, 2023
Bought a car here a few weeks back. Excellent service by everyone on the staff. Everyone I came in contact with was amazing. Raphael specifically was super helpful, provided great infor Excellent service by everyone on the staff. Everyone I came in contact with was amazing. Raphael specifically was super helpful, provided great information and made the process super easy. Thanks More
by jrodriguez79
Employees Worked With
Raphael
