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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
July 26, 2023
Great customer service! Rolando is the salesman to go to. Professional, down to earth and willing to help with whatever your needs are. Rolando is the salesman to go to. Professional, down to earth and willing to help with whatever your needs are. More
by mbrignoni82
Verified CustomerEmployees Worked With
Rolando Galarza
July 25, 2023
Was very please with the overall visit and purchase of my certified Elantra. I felt comfortable with the salesperson and I feel pleased with the end product up to now. Everything went well. Need to have a certified Elantra. I felt comfortable with the salesperson and I feel pleased with the end product up to now. Everything went well. Need to have at least a coffeemaker when it takes a long while to complete transaction. More
by BCOLLAZO1
July 23, 2023
Love the way the treats you. No pressure at all. They look all available options to make sure you get the best deal. No pressure at all. They look all available options to make sure you get the best deal. More
by ANIBAL AGOSTO
July 23, 2023
Great service, very honest and very easy process! Happy with my purchase. Highly recommended. Thank you Happy with my purchase. Highly recommended. Thank you More
by Waleska Perez
July 23, 2023
Universal Nissan is a thorough establishment when it comes to vehicle repairs. Sales is different. comes to vehicle repairs. Sales is different. More
by Lezahj219
Employees Worked With
Other Employees :
Gilbert Gregory
July 22, 2023
The dealer ship has treated us very well and always has alot of options the sales man mr guillete is nothing short of a gentleman and very professional alot of options the sales man mr guillete is nothing short of a gentleman and very professional More
by SILVI1120
July 21, 2023
Miguel my sales person and Robert my finance person were extremely professional and helpful. They were very knowledgeable and diplomatic even with the hard questions. extremely professional and helpful. They were very knowledgeable and diplomatic even with the hard questions. More
by LORA.SCOTT37
July 20, 2023
Everyone was professional and kind. They made making my first car purchase a very easy and enjoyable experience They made making my first car purchase a very easy and enjoyable experience More
by RYANCARMACK
