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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
July 12, 2023
The sales team was very understanding and accommodating to my needs. Had a great deal for a great vehicle. to my needs. Had a great deal for a great vehicle. More
by Sean
Verified CustomerEmployees Worked With
July 12, 2023
Very friendly, helpful and knowledgeable. A nice assortment of cars. A great place to buy a car. A nice assortment of cars. A great place to buy a car. More
by RAYSHIESTY10
July 11, 2023
Best dealership I ever bought a car from. Sales, finance and insurance person were wonderful. Made it very easy to purchase the car we wanted. Sales, finance and insurance person were wonderful. Made it very easy to purchase the car we wanted. More
by CCC1394
Employees Worked With
July 06, 2023
Fabio and the team at Universal Hyundai gave friendly and effective assistance with the purchase of my GV70. I would highly recommend! effective assistance with the purchase of my GV70. I would highly recommend! More
by kpventura
July 06, 2023
Carlos went above and beyond to fulfill exactly what I was looking for in my car search. was looking for in my car search. More
by Ochava333
July 05, 2023
Stay away! You are nothing but a number and a sale to Matt and the dealership. Matt will tell you want you want to hear and no be truthful. The sale is more imp You are nothing but a number and a sale to Matt and the dealership. Matt will tell you want you want to hear and no be truthful. The sale is more important to him than the customer. Matt will tell you things to later call you a liar to protect himself. Sold a car that miraculously had problems they couldn’t fix and everything we was told was automatically never said. Please take your business else where. More
by JustinR
July 05, 2023
Nothing to say. Bought new Tucson, to replace 2016 Limited Sonata. Spent thousands of dollars at service center over the years, no problem. Asked for free cooler Bought new Tucson, to replace 2016 Limited Sonata. Spent thousands of dollars at service center over the years, no problem. Asked for free cooler during promotion for July 4th. Bought Tucson June 26th. Told I got enough discounts on new vehicle. So, no cooler, and very upset customer who will have to think twice about coming back to Universal. (Plus, our children have bought 5 Nissans at Universal over the years they have lived here. That's it. Thanks for your time, and have a good day. Lou Russo More
by BJRLER2NJ
July 05, 2023
They treated us wonderful got the car I wanted and awesome service from sales person awesome service from sales person More
by GRACESRORO
