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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
July 05, 2023
What a rip off charge us $3000 more after agreement then would not ajust. I was going to purchase two cars and I didn’t this was our 3 rd car with this company with over 830 credit score will never step fo would not ajust. I was going to purchase two cars and I didn’t this was our 3 rd car with this company with over 830 credit score will never step food there again More
by MACIEMONTERO53
Verified CustomerEmployees Worked With
Keith
July 03, 2023
They were a car dealership that has the same tactics as every one else. Raul was nice and courteous. every one else. Raul was nice and courteous. More
by HSCALLION
July 02, 2023
We are pleased with this purchase. The dealership did a great job. We will highly recommend this dealer. The dealership did a great job. We will highly recommend this dealer. More
by Lori Schultz
July 01, 2023
Professional and informative. Helped me through every step of the process as a first time car buyer. Helped me through every step of the process as a first time car buyer. More
by TINYLEN98
June 28, 2023
I purchased the vehicle with the promise that they would replace the radio which was not working. The lack of follow up on this is not acceptable. When I took the vehicle in after 3 weeks without receiving replace the radio which was not working. The lack of follow up on this is not acceptable. When I took the vehicle in after 3 weeks without receiving a direct response it turns out that they never ordered the radio. The wait and waste of time is not acceptable. More
by Customer23
June 28, 2023
Good service and quick to get in and out the door. Would recommend to anyone looking for to purchase Would recommend to anyone looking for to purchase More
by LERDA23
June 26, 2023
Carlos Román like always was very patient in the whole process. This is my second vehicle. Thank you Carlos Roman process. This is my second vehicle. Thank you Carlos Roman More
by AIDAJURADO28
June 26, 2023
The salesman went above and beyond by driving to the port in Miami to secure the vehicle color I requested. Everyone at this Deatership are ROCKSTARS! in Miami to secure the vehicle color I requested. Everyone at this Deatership are ROCKSTARS! More
by CYNTHIABONAPARTE
June 25, 2023
Was easy process and the people there really nice and helpful next time I have to buy another vehicle im coming back helpful next time I have to buy another vehicle im coming back More
by Kmilo_818
June 25, 2023
Excelente. Amables, atentos, agradables, ayudan a sus clientes, se esmeran en brindar un excelente servicio, luchan por conseguir lo que el cliente quiere Amables, atentos, agradables, ayudan a sus clientes, se esmeran en brindar un excelente servicio, luchan por conseguir lo que el cliente quiere More
by DENISEPORTILLO
Employees Worked With
Other Employees :
Carlos Garcés it’s the best congratulations , Matt Sanchez
