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Universal Hyundai

Orlando, FL

4.5
4,249 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,249 reviews

December 06, 2022

Excexellent service all around since we got their Fidel the salesman not pushy and Honest. More

by AMALELGANA28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fidel
Dec 07, 2022 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Fidel and our team. We're glad to hear he delivered such a great experience! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 05, 2022

Tuve muy buena experiencia con Eric que me ayudó a conseguir lo que estaba buscando More

by NERY1750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ericmelec Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 05, 2022

This is the second time I bought a new vehicle with them. If you stop by I would totally recommend to set an appointment with Carlos Roman. 10/10 experience. More

by Rafael Almonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Universal Hyundai responded

Rafael, Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 05, 2022

This dealership was absolutely amazing and really cared for my needs. Would highly recommend to a friend. Christopher was the best and made sure I got my dream car for my budget. More

by KIANISOLIMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Christopher and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 05, 2022

This was a great experience for my wife and myself and we just what we wanted More

by RBOUNDS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 04, 2022

My husband and I truly had an amazing experience with Yadriel and Alexis. Dealerships and car salesmen get a bad reputation sometimes but our experience was truly the opposite. Yadriel and Alexis BOTH wo More

by Stephaniemusha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadriel Morales
Dec 04, 2022 -

Universal Hyundai responded

Thank you so much Ryan and Stephanie! It's fantastic to hear that Alexis, Yadriel and Hector provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 04, 2022

Always helpful and very knowledgeable about the vehicle you drive.I have bought 3 cars from here and always love the service and hospitality. No hidden agenda witch is a plus. Very customer oriented. More

by BROLOVEUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 03, 2022

Universal provides excellent customer service. We needed a car delivered quickly and they came through for us. More

by Jstgc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janlique Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 03, 2022

Had a very large selection of SUV'S. Had some with minimum extras, some with everything and of course just the right amount of bells and whistles. Very happy with my Tucson 2023! I'm alr More

by sjournigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gomez
Dec 04, 2022 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 02, 2022

Service was wonderful! Luis was patient and extremely helpful. The entire car purchasing experience was fabulous, More

by ESANTOS4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Narvaez
Dec 04, 2022 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

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