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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
September 23, 2020
Paul and his team are awesome, as they have been consistently for me over the last dozen years or so. Always thorough and fair with great customer service. consistently for me over the last dozen years or so. Always thorough and fair with great customer service. More
by KENMUSE90
Verified CustomerEmployees Worked With
September 22, 2020
I cant say enough about the excellent service. They took less time than anticipated. Cleaned and sanitized. Car runs great and the cost was very reasonable! less time than anticipated. Cleaned and sanitized. Car runs great and the cost was very reasonable! More
by robin491
Employees Worked With
September 20, 2020
Armen and his staff are very efficient. They’re all very respectful and helpful. The price is very good as well . After the work is done, they give the car a very good car wash. They’re excellent respectful and helpful. The price is very good as well . After the work is done, they give the car a very good car wash. They’re excellent More
by MDELOSO19
September 20, 2020
The dealership was great. The only negative was they gave us a 2-3 hr window and it took almost 3.5-4 hrs to finish. us a 2-3 hr window and it took almost 3.5-4 hrs to finish. More
by RMJ2911
Employees Worked With
September 19, 2020
Paul has always provided excellent service. Always on time, courteous & reliable. I’m in and out in 1 1/2 hours with complimentary carwash and no need to request for it. time, courteous & reliable. I’m in and out in 1 1/2 hours with complimentary carwash and no need to request for it. More
by JAMESDEAN130
September 17, 2020
Tiki and the sales team made my car shopping experience absolutely wonderful. They’re kind, efficient and conscientious during COVID. I felt appreciated and I love my new Mitsubishi. I HIGHLY recommend thi absolutely wonderful. They’re kind, efficient and conscientious during COVID. I felt appreciated and I love my new Mitsubishi. I HIGHLY recommend this dealership. More
by acinthevlly
Employees Worked With
Tiki Nikogosian - SALES
September 17, 2020
all members of the dealer are a team and made me part of there family. gave me the best deal. Thank you everyone your all the best there family. gave me the best deal. Thank you everyone your all the best More
by wllmmorrison2018
Employees Worked With
Other Employees :
Nick Zohrabi, Stephanie Viteri, Patrick Carroll
September 16, 2020
The people here are courteous and knew their jobs. They try to explain what you don’t understand in your car.They are so friendly. try to explain what you don’t understand in your car.They are so friendly. More
by ROSEPAUL0
September 12, 2020
Went for my oil change priced very satisfied with the work and the experience going to get another appointment in a couple of weeks for my spare tire.👍👍😂🇺🇸🇺🇸🇺🇸 work and the experience going to get another appointment in a couple of weeks for my spare tire.👍👍😂🇺🇸🇺🇸🇺🇸 More
by wllmmorrison2018
September 10, 2020
Great service great people five stars no doubt they they’re good at what they do . This is the fourth time I get my vehicle serviced with them and I’m satisfied they’re good at what they do . This is the fourth time I get my vehicle serviced with them and I’m satisfied More
by Corruptz
Employees Worked With
