Back

Universal Mitsubishi

Sherman Oaks, CA

4.9
1,849 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 1,849 reviews

September 22, 2018

Oultander phev Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. More

by jettekouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
September 20, 2018

Super friendly and fast Paul in service dept is always very friendly, kind and helpful. From the moment I first call to the moment I leave. The waiting area is spacious and More

by BLACK_DM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

D & Q They were very detailed and quick .They were very clear and helpful to what my service needs were compared to what my concerns were. Thanks More

by JOEBARLAM.ACTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 18, 2018

Great customer service My experience at this dealership has always been impeccable. They have great customer service very attentive super friendly. And they have great knowl More

by OATH10153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
September 17, 2018

Great customer service The car buying process was not something I looked forward to, but they went above and beyond with the customer service. Everyone was so welcoming and More

by mtang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Navarro, Sergio Mendoza
September 17, 2018

In and out with no overcharges Good experience. Paul diagnosed the cause of the problem right at the desk and that's what it turned out to be. Said the rest of the mechanicals, flui More

by chriscone44231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 17, 2018

Very good experience nice personnel I bring my car for I bring my car oil change without appointment,and Paul help me take my car and complete the in less than hour, note they was very visit thanks More

by j_arevalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Outstanding Service! Tiki was professional, informative, and made my process of buying a car easy. Thank you! I will definitely recommend family and friends to shop here. More

by UOCHAVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

professional and friendly super friendly, organized and a very natural experience. They had a very natural approach on the vehicle Hassle free environment. Were very accomm More

by CENOBIOJAUREGUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dany the sales manager was awesome
September 16, 2018

Fanstatic, Professional, Nice, Knowleagable, Experienced. Very satisfying experience with my first new car in a very long time. It really was no stress test dealing with Mitsubishi's experienced mechanics. More

by ZEKE.DESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
171
...