Universal Mitsubishi

I was hesitant to go to a dealership to have work done. I hadn’t had great experiences with past vehicles. This year I decided to give Universal Mitsubishi a try with my 2019 Outlander PHEV. Paul and his t I hadn’t had great experiences with past vehicles. This year I decided to give Universal Mitsubishi a try with my 2019 Outlander PHEV. Paul and his team were great! I have no regrets. I felt very taken care of. They did a thorough job. More

The dealership was clean and every member of the team from sales person to manager and accounting officer was amazing. from sales person to manager and accounting officer was amazing. More

I received excellent service on my Mitsubishi Outlander PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul a PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul and he went through the process for my service and told me it was going to take a couple of hours. Happily it took about 1 hour and a half. Facilities are very comfortable and clean. They offer hot beverages and a nice lounge and work area where customers can sit and wait for their cars. More

ZAKK WAS HELPFUL AND VERY POLITE AND ANSWERED ALL MY QUESTIONS. HE WAS PROFESSIONAL AND I FELT COMFORTABLE WITH HIM QUESTIONS. HE WAS PROFESSIONAL AND I FELT COMFORTABLE WITH HIM More

Paul and his crew are so helpful! They want to make sure that everything is fix or if the parts is not available he's going to order it right away. They want to make sure that everything is fix or if the parts is not available he's going to order it right away. More

Paul was great - he walked me through my issue with the 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to ha 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to have it towed. - Paul has been there for me since I purchased the car over 5 years ago and while luckily I don't need to have my car worked on that often but when I do I really appreciate all that he does. More

All the staff were professional and knowledgeable. No hard sell here - which I appreciated!! Great service. No hard sell here - which I appreciated!! Great service. More

The service staff are both courteous and knowledgeable with an attention to detail that other dealerships lack. with an attention to detail that other dealerships lack. More

The staff was very helpful. Zakk was very supportive to get the deal done. Tiki was very passionate with us and funny and supportive!!’ 10/10. Zakk was very supportive to get the deal done. Tiki was very passionate with us and funny and supportive!!’ 10/10. More

Zakk Kim was overachived our expectations He provided us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car Whe us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car When it came down to negotiation he is rhe go to person You can tell he is there for the customer and not just the mone. I recomend mitsubishi without doubt! More