Universal Mitsubishi

Very accommodating despite they are under renovation. Explained to me what they replaced and what will be the next appointment. Explained to me what they replaced and what will be the next appointment. More

Great service, very informative. Went above and beyond expectations. Friendly and welcoming customer service representatives. Went above and beyond expectations. Friendly and welcoming customer service representatives. More

Armen is always knowledgeable and accommodating. Took care of all of our needs. He always welcomes us back. Took care of all of our needs. He always welcomes us back. More

I took my 98 3000gt vr4 in to get serviced. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. More

Tiki is a great individual who makes your life easier with nice attitude and professional job . I bought a car almost 3 yrs ago, but I am still in contact with that dealer all the time. A to Z they were with nice attitude and professional job . I bought a car almost 3 yrs ago, but I am still in contact with that dealer all the time. A to Z they were awesome and still are. Customer service ,sales, part ,service department .... Tiki ,Bob ,Zakk , Armen, Paul and the rest are the best of the best. More

Armen is always on it and gets you on your way , he is the best the best More

Finally plastic cover sheet on seat, handle and number card were there you didn't clean it out. But thank you for the service and so kind. Thank you. card were there you didn't clean it out. But thank you for the service and so kind. Thank you. More

Good knowledge and Service. Paul knows what my auto needs before I know what is wrong Paul knows what my auto needs before I know what is wrong More

Nece team works there Paul and Armen were very helpful I got multiple texts with the updates on progress I got multiple texts with the updates on progress More

So glad to find wonderful people at this dealership! I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon” light. Drove in on a crowded morning and was greeted by very friendly, smiling, soft spoken, un-rushed and totally professional Armen. I was kind of expecting “no appointment =go away “! Quite the opposite! I was reassured that ASAP that same day I could at least find out the cause of the dreaded, scary “service light”. Such efficient service!! I left at the end of the day with a replaced Oxygen Sensor and a bill for ZERO $ ; covered by m Manufacturer’s Warranty ! AMAZING and UNEXPECTED servic!! I had planned on installing Fog Lights on my new/used car an had totally planned on doing that though an independent mechanic! Because of the excellent service received on my first emergency visit I decided to check out having this done by Universal— I decided to have the work done by the dealership and I am so glad I made that choice == same friendly, efficient, professional service— a job well done, no problems, no delays & no excuses!! Just the same EXCELLENT service— this time provided by service consultant Paul! What a pleasure! This dealership is a pleasure— from 1st drive in emergency experience, all the way through paying the bill for my up-graded optional equipment! Neat, clean, friendly & efficient fro 1st greeting, all the way down to the friendly, cheerful worker who was tidying up the waiting area & emptying trash cans , as well as friendly service from the office help at final check out and bill pay! Just THE very best! More