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Universal Mitsubishi
Sherman Oaks, CA
2,194 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,753 service reviews
March 06, 2026
I had a great experience during my car service at Universal Mitsubishi, thanks to Armen. They were very professional, friendly, and took the time to explain everything clearly. The service was smooth Universal Mitsubishi, thanks to Armen. They were very professional, friendly, and took the time to explain everything clearly. The service was smooth and efficient, and I really appreciated their help. Excellent customer service! More
by ALYSSUS SANTOS
Employees Worked With
March 06, 2026
I had a great experience during my car service at Universal Mitsubishi, thanks to Armen. They were very professional, friendly, and took the time to explain everything clearly. The service was smooth Universal Mitsubishi, thanks to Armen. They were very professional, friendly, and took the time to explain everything clearly. The service was smooth and efficient, and I really appreciated their help. Excellent customer service! More
by ALYSSUS SANTOS
March 02, 2026
Took me right away at 8AM. Service took less than an hour. Answered all my questions! Service took less than an hour. Answered all my questions! More
by GARYCALAME
Verified CustomerEmployees Worked With
March 01, 2026
I always receive great professional service from Universal Mitsubishi. This visit was no exception. I always feel confident that Paul is looking out for my best interest. Universal Mitsubishi. This visit was no exception. I always feel confident that Paul is looking out for my best interest. More
by SCITRUCK
Employees Worked With
February 27, 2026
Armen is an amazing professional and answer all Of my questions along with giving me details on my future car service. He offers excellent costumer service questions along with giving me details on my future car service. He offers excellent costumer service More
by ADRIANACUBILLO2022
Employees Worked With
February 23, 2026
Paul and the team are great! They moved to a new bigger location. Always good service They moved to a new bigger location. Always good service More
by Jp
Employees Worked With
February 21, 2026
Very clear in identifying issues, presenting options, and sticking to an action plan. It took extra time only waiting for a part to arrive over the weekend, but then the repair was done quickly in the mornin sticking to an action plan. It took extra time only waiting for a part to arrive over the weekend, but then the repair was done quickly in the morning the part arrived after the weekend. More
by JUSTIN THORNE
Employees Worked With
February 18, 2026
i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More
by 4legz20toez
Employees Worked With
February 15, 2026
Excellent The Best service is always professional service manager understand my needs I always love to come back there thank you 😊 manager understand my needs I always love to come back there thank you 😊 More
by APROKOPOVICH
February 12, 2026
Great and efficient service and friendly staff. Paul is a true professional with excellent customer skills. Paul is a true professional with excellent customer skills. More
by tony.fabian10
Employees Worked With
