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Universal Mitsubishi
Sherman Oaks, CA
2,251 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,784 service reviews
August 11, 2026
Great customer service. People are very professional. They always check all possible issues of my car. People are very professional. They always check all possible issues of my car. More
by OSCAR.ENRIQUEZ.JR
Verified Customer
August 10, 2026
Great service they had my car serviced within a couple hours very efficient highly recommended hours very efficient highly recommended More
by SYLVIASAHARMASHIAH
August 09, 2026
Service was very nice. All people were very helpful. Restroom was locked and I had to ask for the key. All people were very helpful. Restroom was locked and I had to ask for the key. More
by EHOMEOFFICE
Employees Worked With
August 08, 2026
Great service. Listened to my car concerns. Would use them again and recommend to others. Listened to my car concerns. Would use them again and recommend to others. More
by RICHHARO
July 24, 2026
My experience at the service center was excellent. Bathroom door was locked and had to ask for the key at the front desk to use it. Bathroom door was locked and had to ask for the key at the front desk to use it. More
by EHOMEOFFICE
Employees Worked With
July 24, 2026
Very good custumer service second time going there and really appreciate their help and honesty ,comunicative about your vehicule nreds really appreciate their help and honesty ,comunicative about your vehicule nreds More
by BRELOP46
Employees Worked With
July 23, 2026
Paul, the service consultant who took good care of my Mitsubishi did an excellent job. 👏 Mitsubishi did an excellent job. 👏 More
by eboy62594
Employees Worked With
July 22, 2026
I regularly visit this one for servicing my old Eclipse. Paul and Armen get straight to it and are clear about issues, quotes, etc. Paul and Armen get straight to it and are clear about issues, quotes, etc. More
by pinaky.bhattacharyya
July 16, 2026
Excellent service from start to finish. The team was professional, efficient, and kept me informed throughout the process. My car was ready on time, and everything was handled smoothly. Gre The team was professional, efficient, and kept me informed throughout the process. My car was ready on time, and everything was handled smoothly. Great experience—I would definitely return for future service. More
by marianamonticelli
Employees Worked With
July 15, 2026
Great customer service and oil service on my car was performed fast while I waited. performed fast while I waited. More
by Mando
Employees Worked With
