Valley Honda

Just a fantastic car buying experience. My second vehicle from Valley. Shawn was excellent. Very helpful, courteous, and no nonsense. Would buy another from him. from Valley. Shawn was excellent. Very helpful, courteous, and no nonsense. Would buy another from him. More

Eli was wonderful. He was courteous, patient, attentive, knowledgeable and made the whole process smooth and a wonderful experience. He listened to all my concerns and worked With Mike in churning out a gr knowledgeable and made the whole process smooth and a wonderful experience. He listened to all my concerns and worked With Mike in churning out a great deal. Great asset for the organization. The dealership is beautiful, top notch and Great hospitality! I highly recommend it. More

Up selling unnecessary things We came back to Valley Honda after our first CRV lease experience was very good. The next time we were quoted a lease price of $250 and in the last mi We came back to Valley Honda after our first CRV lease experience was very good. The next time we were quoted a lease price of $250 and in the last minute were upsold this "protector" for $20 which made our total $270. The last minute finance manager convinced us that we were dumb not to take this "protector". We were in a hurry and tired and just signed. Now, I am seeing online reviews that dealerships do this to unsuspecting customers but I never thought that Valley Honda would do this, especially after our initial good experience. Now, I realize that I have been duped. I mean, who needs rust protection when they are leasing a car for three years? :) More

Valley Honda Kurt Gonzalez are the best Valley Honda is a professional firm that understand the car-selling business... Throughout my 20+ years relationship with both Valley Honda and Kurt Valley Honda is a professional firm that understand the car-selling business... Throughout my 20+ years relationship with both Valley Honda and Kurt Gonzalez they always make an honest fair deal for their customer that is why i keep coming back...Note this time I purchased two cars one is for my son... With gratitude; Thank you Kurt! Archak Rayzian More

I couldn't have asked for more! I can say enough GREAT things about my experience! I've never looked at Honda in the past and can not begin to express my gratitude to the Team at Val I can say enough GREAT things about my experience! I've never looked at Honda in the past and can not begin to express my gratitude to the Team at Valley Honda. Shaun Dames and Chris Barrera were simply outstanding in providing the very best service we could have asked for! Knowledgeable, patient and understanding throughout every step of the process. I would recommend either of them to anyone! Andrew Becker and Jack Davis went above and beyond to help make things work out. To all of them and the rest of the team at Valley Honda, I express my sincerest gratitude for everything done to make our experience simply unforgettable. Keith Pietranczyk (Honda Ridgeline RTL-E) More

First- Class Customer Service In Every Way Without a doubt the best experience I have ever had at a dealership. FIRST CLASS CUSTOMER SERVICE. Working with these guys was not a typical experienc Without a doubt the best experience I have ever had at a dealership. FIRST CLASS CUSTOMER SERVICE. Working with these guys was not a typical experience for me. I have worked at a dealership before and have shopped at multiple dealerships in the past. You typically get the "good-cop-bad-cop" routine from the salesperson and their manager. That was not the case for me. Victor Ramirez started the process of us looking at the car by sending me a PERSONALIZED video of him showcasing the vehicle. I have never had anyone do that for me before. It was so first-class and made me feel important, not just another number. I came in to test drive the vehicle and got ZERO pressure to make a decision that moment if I was going to buy the car or not. They let me go at my pace. The next time I went in to talk money, I got to meet Nick Poole, who's by far the nicest sales manager at a dealership I have EVER dealt with. I was not the easiest customer to deal with because I have been burned in the past, but Nick was patient and not pushy at all. When I went to get one final test drive in, John Griffin took care of us. He was helping to wrap things up and he helped close the deal. I had to come late because of work and he and Nick stayed at the dealership until 11:30 pm for me! I had to negotiate my trade with Nick a little bit, but we worked it out in the end, and if that's as bad as it gets, I'm cool with that. Overall, the service was awesome, and I don't ever want to have to deal with anyone else. First-Class Customer Service. More

Great customer service and no surprises Ken and Katy were both great to work with. Katy answered all of my questions before I came in to the dealership so that I felt confident I would be le Ken and Katy were both great to work with. Katy answered all of my questions before I came in to the dealership so that I felt confident I would be leasing my next CRV from a dealership with integrity. Once at the dealership, Ken was very personable and professional. He took time to make sure all of my questions were answered and gave me a very thorough tutorial of all of the features on my new car. The transaction was efficient and went exactly as I expected, with no surprises. I highly recommend Ken and Katy and Valley Honda! More

Made the tedious process of buying a car a pleasure! I haven't bought a car in over a decade, I'm a lifetime vehicle owner, and also an experienced service technician with attention to detail. I also li I haven't bought a car in over a decade, I'm a lifetime vehicle owner, and also an experienced service technician with attention to detail. I also live over 2 hours away from this dealership. Brittany was very helpful when making calls back and forth about my purchase. She was able to answer all my questions and relay information to the proper individuals. She even sent me current photos of the car I was interested in and made sure the handoff to Chris would be smooth (she was off the day I picked up the car). Chris Barrera was FANTASTIC to work with once we arrived to finalize the deal. He was patient, answered every question I asked (including technical / service / spec related), was friendly, and honest--an impossibly hard-to-find trait in auto sales. He's a car guy himself and seems to have turned some wrenches in his day, so don't judge a salesman by his appearance/occupation! He took the time to explain all the paperwork, options for warranty packages, OEM Honda accessories, etc. I even requested to put the car on a hoist in the shop and inspect underneath, and he was glad to oblige. We noticed an access panel missing that protects the oil filter from road debris damage, and he worked with Sean to get a replacement part on it right away. Roxann was a pleasure to speak with while finalizing the financials of the deal. She was able to answer all questions with confidence and in a practical way that was easy to understand. This dealership is TOP NOTCH. Clean showroom, spotless shop, full of professionals that appear to be very well-engaged in their work and are not afraid to go the extra mile for a customer. We have a nice Honda dealership at home, but I would not hesitate to send others 2.5 hours away to Valley Honda for their purchase! Buying a car is usually stressful, but the team at Valley Honda made it painless, pleasurable, and EXCITING! Thanks so much for everything. More

Excellent service- the whole process was very thoroughly done. We enjoyed being a continued customer. We love Honda. And, special thanks to Jab, Tom, Laurie and Jim whom were super friendly and easy to w done. We enjoyed being a continued customer. We love Honda. And, special thanks to Jab, Tom, Laurie and Jim whom were super friendly and easy to work with great satisfaction. 100% recommendation from our family. #1minivan and dealership! More

Excellent Customer Service Valley Honda continues to deliver excellent customer service. I have been going there for six years to maintain my previous Honda Accord with them. Valley Honda continues to deliver excellent customer service. I have been going there for six years to maintain my previous Honda Accord with them. I was always treated with professionalism and transparency. When it came time to sell my car and lease a new one, I went back to Valley Honda and received an excellent customer experience from Ken Negley. Ken was very knowledgeable and actively listened to the understand which qualities were important to me in a selecting vehicle. He pointed my in the right direction and worked with me throughout the process. More