Ventura Toyota

It was a great place. Everybody in this place was so nice to the begining until the end. Whenever we needed help there were at least someone to help us. The employees were Everybody in this place was so nice to the begining until the end. Whenever we needed help there were at least someone to help us. The employees were very helpful and friendly to us and to our questions we had. More

The Marvelous Mr. Luis Martinez I took my mom to get a new car at my favorite dealership, Ventura Toyota. I bought 3 cars from them in the past, love their service department and hav I took my mom to get a new car at my favorite dealership, Ventura Toyota. I bought 3 cars from them in the past, love their service department and have recommended them to friends and relatives for years. Luis Martinez was no pressure, fun like an old friend, informative, flexible, made us feel like he cared and made my mom very comfortable (which isn't easy). While we were finishing my mom's transaction, he checked out my rotten loan on my car (from another dealer) and made me an offer I could not refuse. A couple days later I came back to get my new car from Luis. To top it off, he had a sandwich and drink waiting for me knowing that I had a very long weekend on the road. Ventura Toyota has all around excellent customer service and Luis is the personification of it. Rock on Mr. Marrrrrrrrrrrtinez! (All the personnel we dealt with were fantastic.) More

Great Experience! I was unsure how to get out from under a crappy lease. Rob helped me get out of the lease and helped me find a fantastic truck that met my needs. He h I was unsure how to get out from under a crappy lease. Rob helped me get out of the lease and helped me find a fantastic truck that met my needs. He helped me test drive 4 cars and ultimately found the one that met my needs. Rob and the staff work with me extensively to help get the payment within my price range. Look no further if you want a great deal and a helpful staff. Thanks Rob! More

KP Ghuman This was the best experience of buying a car ever! KP Ghurman responded immediately via internet to my questions. He never pressured me. He supplied This was the best experience of buying a car ever! KP Ghurman responded immediately via internet to my questions. He never pressured me. He supplied me with all the information I needed in a very timely fashion. I was able to ascertain the right car through email, even negotiating through email. One simple visit to pick up the car and I can now move on to the next thing. KP is friendly, courteous, knowledgeable. This was the way buying a used car should be! More

great customer service Skills Went in to this dealership to see my options and compare with other dealerships. Sam was amazing and very attentive, he even bought us lunch because Went in to this dealership to see my options and compare with other dealerships. Sam was amazing and very attentive, he even bought us lunch because it took longer than he had expected. Will definitely recommend to my friends. More

KP went above and beyond! I really appreciated working with KP in the Internet Dept. Nice guy, no pressure. We negotiated via text. I only went to the dealership to test drive I really appreciated working with KP in the Internet Dept. Nice guy, no pressure. We negotiated via text. I only went to the dealership to test drive the car and sign the paperwork. Also, my wife couldn't be there to sign with me, so he drove 45 minutes to my house to get her signatures. He went above and beyond. Thanks KP. More

Thank You Rob I would recommend Rob at ventura toyota to other customers mainly because he was so helpful in assisting me on a variety of choices that toyota had to I would recommend Rob at ventura toyota to other customers mainly because he was so helpful in assisting me on a variety of choices that toyota had to offer in my price rage that worked for me. More

A+ Customer Service With only 1 distinct feature on my mind for my new car-awesome gas mileage-I walked into Ventura Toyota to browse the selections. Deon Simpson, a very With only 1 distinct feature on my mind for my new car-awesome gas mileage-I walked into Ventura Toyota to browse the selections. Deon Simpson, a very upbeat, thorough salesman at Toyota, gave me a tour of the lot, showing me their selection of fuel-economic cars (e.g. New Prius, New Corollas, Used Prius models, & Used Corollas). I insisted that I wanted only to see the most fuel-efficient vehicles. Deon provided a tour that was extremely thorough. He is non-aggressive in his approach, which is perfect for me. Aggressive sales approaches turn me away. He makes sure to check in with the customer (me) by asking if I understand so that he may make more clear anything I did not understand (i.e. engine features, payment options, etc.). We went through a process, whereby, we narrowed-down my choices, and ultimately decided on a Used 2103 Corolla.He's a very likable salesman, and will probably make most customers feel comfortable in their experience at Toyota. More

Amazing Experience The Ventura Toyota team made my first Toyota purchase an experience to remember. Michael, Sam, and Lee were a pleasure to work with. The deal was ama The Ventura Toyota team made my first Toyota purchase an experience to remember. Michael, Sam, and Lee were a pleasure to work with. The deal was amazing and the customer service was even better. I am looking forward in creating a long term business relationship with Ventura Toyota. I know that my next purchase will be as great as the first! More

Excellent Service Phenomenal experience with Ventura Toyota. I've been to about 6 Toyota dealerships looking for the best possible price for a new Prius and this one is Phenomenal experience with Ventura Toyota. I've been to about 6 Toyota dealerships looking for the best possible price for a new Prius and this one is by far the easiest and friendliest dealership to work with. I never felt like they didn't do everything possible to give me the best service and price for my car. I am definitely going to recommend this dealership and return for more business. More