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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,742 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,742 reviews

March 04, 2023

Very professional, accurate and polite. Quick helps and simple. Explaining all the proces with professional language. More

by mcocam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department mikell
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Mar 05, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 04, 2023

Excellent customer service, staff very professional, Nestor, the service advisor was very attentive and helpful. Definitely, I will be back for the scheduled maintenances. More

by LGarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor. in Service
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Mar 05, 2023 -

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 04, 2023

Smooth and easy transaction, understanding and knowledgeable staff very clean facilities no problem making the deal More

by laredoltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Mar 05, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 03, 2023

Very attentive, great follow up, great service. Super professional. So much better then our former service center. More

by RROTH2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Mar 05, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. We look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 07, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2023

Love the online order process and delivery! Luis was really good but could improve in not rushing the delivery and transfer of new car to client. Rushed through all the demo features and had ca More

by bemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

March 02, 2023

Michael Crato in service dept is always professional, very helpful and accommodating. He makes it easy. More

by MLMINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato
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Mar 02, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 02, 2023

They just appear the enjoy coming to work and doing their job. Would make any owner proud. More

by jamaica7966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colision dept.
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Mar 03, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 02, 2023

This dealer is very well set up to service my 3500 pickup. They were able to get the part fast and get it installed even faster More

by emperodeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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Mar 03, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 01, 2023

Great service from start to finish! They made the whole process so easy with their complementary pick up and delivery service. More

by SHAHBAZSTEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department, Stephanie! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 01, 2023

Everyone at Vera Cadillac treated me with the outmost respect. They were very attentive and knowledgeable. I did not feel pressured and I was given plenty of options. I highly recommend Vera. Professiona More

by REDCC5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I Hakeem
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Mar 02, 2023 -

Vera Cadillac responded

Thanks for your feedback on your recent visit to Vera Cadillac. It's great to hear that we were able to assist you and that you had such a positive experience! Experience The Vera Difference Jorge Morales General Sales Manager

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