Vera Cadillac

⭐⭐⭐⭐⭐ Outstanding Service at Vera Cadillac! I had an excellent experience during my recent visit to Vera Cadillac! My service advisor, Erik, was efficient, professional, and incredibly quick I had an excellent experience during my recent visit to Vera Cadillac! My service advisor, Erik, was efficient, professional, and incredibly quick. My car was repaired in record time, and the entire experience was smooth and stress-free. I especially appreciated the extra touch of having my gas tank filled. It was such a thoughtful gesture and truly made a great experience even better! Thank you, Erik, for your outstanding customer service! I will continue to recommend Vera Cadillac to anyone looking for exceptional, first-class service. The team truly knows how to treat its customers with professionalism, care, and class. Keep up the excellent work! Jean Lopez More

Fixed the warranty issue with the vehicle. Good service. Derrick was professional and responded to requests for updates Good service. Derrick was professional and responded to requests for updates More

Very efficient and always concerned about customer. Very nice to me. Very great service at Vera Cadillac Very nice to me. Very great service at Vera Cadillac More

Orlando, our salesman answered every question we had and worked with us to get a deal we felt comfortable with. worked with us to get a deal we felt comfortable with. More

Excellent! Superb in every way It's always a pleasure to deal with Conrad. He always listens and addresses everything that is needed for my car needs. Superb in every way It's always a pleasure to deal with Conrad. He always listens and addresses everything that is needed for my car needs. More

I would like to express my deep disappointment with the treatment I received from Reinaldo during the service process involving my two Cadillac vehicles, the Lyriq and the Vistiq\. The recall on my Vist treatment I received from Reinaldo during the service process involving my two Cadillac vehicles, the Lyriq and the Vistiq\. The recall on my Vistiq limits the functionality of the seats and the cargo space, which was precisely one of the reasons I chose this vehicle\. When I suggested reasonable compensation, such as an EV charging card, his reaction was dismissive and appeared to mock my request\. The most disappointing incident occurred when I asked him to charge my Lyriq before returning it\. He laughed and responded, “How am I supposed to charge it? That’s like paying for gasoline, and I’m not going to do that\.” I find this response entirely inappropriate for a professional representing a dealership of this caliber\. Additionally, I repeatedly requested that the charging port door on my Vistiq be repaired, as it has been malfunctioning, but that concern apparently was not addressed\. I chose this dealership because of the exceptional treatment I initially received from the general manager and the owner\. Unfortunately, Reinaldo’s lack of empathy, courtesy, and professionalism has significantly changed my perception of the dealership and left me with very little desire to do business there again\. It is disappointing that an experience that began with such excellent service has ended on such an unfavorable note\. More

Edwin and the service team serviced my car within the time advised, had a tire sensor message which I messaged Edwin who responded & resolved promptly. Thank you Edwin and the service team time advised, had a tire sensor message which I messaged Edwin who responded & resolved promptly. Thank you Edwin and the service team More

I live in Pt. xx. Lucie, Fl. I send my three vehicles to VERA, pay 4 flat bed, etc . JUST BECAUSE I TRUST YOUR SERVICE! USUALLY Gio & GUS are my go to reps. Howeve xx. Lucie, Fl. I send my three vehicles to VERA, pay 4 flat bed, etc . JUST BECAUSE I TRUST YOUR SERVICE! USUALLY Gio & GUS are my go to reps. However, in their absence, Mr. Johnson and Mike took over an d did GREAT!???? More

Very fast excellent service excellent people and great atmosphere Waiting room felt like peaceful and I felt like I was at home atmosphere Waiting room felt like peaceful and I felt like I was at home More

Very good with the body work and the time was very rapid the employees are the best ever the employees are the best ever More