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Vera Cadillac

Pembroke Pines, FL

4.8
4,489 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,489 reviews

August 13, 2026

Everything went well except the valet. Once my car was ready I waited 15 minutes after they left see my car come by after other vehicles had been returned. I had to inquire and then it cam More

by greg.a.tenn
Recommend Dealer
Yes
Employees Worked With
Christopher
August 13, 2026

Great and efficient work and service I am very please how the service was handled. More

by luis67
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 17, 2026 -

Vera Cadillac responded

Thank you for sharing your experience with us, Luis! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

August 13, 2026

My issue was taken care of quickly . Conrad was super as well. Kept me up to date and was very helpful. More

by dmandell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hidalgo-Gato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

August 13, 2026

The advisor apparently didn't understand from the very beggining the purpose of this appointment From the first moment, we notified the purpose of this appointment and when we received an email 5 days bef More

by angiezap
Recommend Dealer
No
Employees Worked With
Edwin Montoya
Aug 14, 2026 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

August 12, 2026

I received excellent service and customer care from Mr. Reynaldo, who welcomed me and attended to my needs throughout the entire process; Reynaldo works and serves customers with a genuine sense of ownersh More

by gomezm1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo
Aug 12, 2026 -

Vera Cadillac responded

Your mention of genuine ownership and commitment during the service on your Cadillac XT5 reflects the level of care our service team aims to deliver. Hearing that you felt supported at every step means a lot to our service team. Experience The Vera Difference Jorge Morales General Sales Manager

August 11, 2026

Very good experience. The staff is friendly. Up to date & beautiful. Well organized & comfortable. More

by garykaufman32
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 11, 2026 -

Vera Cadillac responded

Your note about our friendly staff and contemporary, streamlined service facility is exactly what we aim to offer during service on your Cadillac OPTIQ. Hearing that you felt at ease means a lot to our service team. Experience The Vera Difference Jorge Morales General Sales Manager

August 11, 2026

????? Outstanding Service and an Amazing Deal! I took my truck to Derek and Vera GMC for an oil change and couldn’t be happier with the experience. The customer service was absolutely top-notch from start t More

by RICHARD_CABRAL0
Recommend Dealer
Yes
Employees Worked With
Derek and Robert
Aug 11, 2026 -

Vera Cadillac responded

Your praise for how quickly we handled the oil change on your Chevrolet Colorado reflects our service department’s dedication to efficient, friendly care. We’re pleased our team could help you secure quality tires at a fantastic price and get you back on the road without delay. Hearing that our customer service felt top-notch from start to finish means a lot to our service team. Experience The Vera Difference Jorge Morales General Sales Manager

August 11, 2026

The best service department I’ve ever encountered. Professional, polite and thorough. Amazing dealership, amazing staff. More

by grogancrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
Aug 11, 2026 -

Vera Cadillac responded

Our service team is pleased we could deliver a thorough, courteous experience for your Cadillac XT5. Knowing our professionalism resonated with you means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

August 11, 2026

⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Vera Cadillac! We had an outstanding experience at Vera Cadillac from beginning to end! Our Sales Advisor, Kamel Bicelis Machado, was absolutely amazing. He w More

by GLAUCIA1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

GLAUCIA1975 responded

GLAUCIA1975 ⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Vera Cadillac! We had an outstanding experience at Vera Cadillac from beginning to end! Our Sales Advisor, Kamel Bicelis Machado, was absolutely amazing. He was professional, knowledgeable, patient, and genuinely friendly. He made buying our new car easy, comfortable, and actually enjoyable. There was never any pressure — just great service and a feeling that he truly cared about making sure we were happy with our purchase. A very special thank you to Steven Sundar, Pre-Owned Sales Coach. Steven was incredible and made us feel welcomed and valued throughout the entire experience. His professionalism, personality, and attention to his customers really stand out. Frank Hidalgo in Finance was fantastic as well! He made the financial side of the purchase quick, organized, and stress-free. Everything was clearly explained, and he had us taken care of and on our way in no time. What impressed us most was how the entire team worked together. We didn't feel like just another customer buying a car — we felt like we were being taken care of by people who genuinely wanted us to have a great experience. After visiting other dealerships, we can confidently say that we have found our Cadillac home at Vera Cadillac! Thank you, Kamel, Steven, and Frank, for making this such a wonderful experience. You are an amazing team, and we will absolutely recommend you to our family and friends! ⭐️⭐️⭐️⭐️⭐️ Five stars — well deserved! GLAUCIA BETESH KENNETH CORDERO

Aug 12, 2026 -

Vera Cadillac responded

Thank you, Glaucia! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

August 10, 2026

I had a good experience. I feel satisfied. I will know later on if my car was satisfactory fixed, but I was satisfied with everything that I experienced, especially with Anwa More

by cochong777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwan Johnson
Aug 10, 2026 -

Vera Cadillac responded

Knowing you found our service advisor courteous and helpful means a lot to our team. We’re glad the overall visit left you satisfied, and your five-star rating and kind feedback motivate us to keep delivering supportive service for your Buick Encore. Experience The Vera Difference Jorge Morales General Sales Manager