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Vera Cadillac

Pembroke Pines, FL

4.8
4,566 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,566 reviews

September 30, 2026

It was a pleasant experience; they explained everything to me and attended to me quickly. More

by magalumi1020
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 30, 2026 -

Vera Cadillac responded

Your note about clear explanations and prompt attention during service on your Cadillac XT4 highlights what our service department strives for. Knowing your visit was pleasant means a lot to our team. Experience The Vera Difference Jorge Morales General Sales Manager

September 30, 2026

Amazing and extremely helpful and friendly Knowledgeable and understanding plus the manager came and offer me the new model of 2027 and he was also friendly and extremely knowledgeable More

by keviongray3
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Diaz
Sep 30, 2026 -

Vera Cadillac responded

Knowing you found our team so helpful, friendly, and knowledgeable during your lease of the Cadillac LYRIQ is rewarding. Hearing that our manager’s introduction to the 2027 model felt insightful and welcoming means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

September 30, 2026

I found a used car on Cars. com and reached out to the internet manager. He worked with me on the price and was able to put a hot car on hold for me. I flew down and purchased th More

by peytonp419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Vera Cadillac responded

Knowing the purchase of your BMW X5 felt seamless and quick from start to finish is rewarding. Our internet team was glad to secure that hold, our finance department worked tirelessly to find you a better rate, and we were pleased to set your SUV on the lift for inspection. Your recommendation means a great deal to us. Experience The Vera Difference Jorge Morales General Sales Manager

September 29, 2026

Service advisor is great. The technicians miss things sometimes. In this case they didn't torque the differential bolt to spec and it would make a clang sound when reversing. More

by Whitecarrules
Recommend Dealer
Yes
Employees Worked With
Anwar
Oct 01, 2026 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

September 29, 2026

My car didn't get fixed and I was left without a car for 2 days .. not good More

by LUCASRYANPROJECT
Recommend Dealer
No
Employees Worked With
Carmelo
Oct 01, 2026 -

Vera Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Leo Pena Service Manager

September 28, 2026

Great customer service . Great mechanic team . Great manager Mr Leo . Always good communication . Always answer my questions More

by mteresapch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Sep 29, 2026 -

Vera Cadillac responded

Your praise of our clear communication and willingness to answer questions highlights what we aim for in every service. Knowing that our mechanics and management were helpful and attentive during the service on your Cadillac XT5 means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

Oct 01, 2026 -

mteresapch1 responded

Thank you Vera Cadillac has excellent people working there and always treatment your customer very well. Thank you

September 27, 2026

Great service Professional Knowadgeble Quick response Communication Customer care No more No more No more More

by MOEPHYUK
Recommend Dealer
Yes
Employees Worked With
David Heardly
Sep 27, 2026 -

Vera Cadillac responded

Your praise for our quick response and clear communication underscores our commitment to efficient service. Hearing that the professional care for your Cadillac Escalade met your expectations means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

September 26, 2026

One of the most frustrating experiences ever. Poor communication and ANWAR needs to learn to do his job better. He kept giving us incorrect estimated time of completion with one thing after anoth More

by TDILLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Denis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Leo Pena Service Manager

September 25, 2026

They've always done a great job until now. Doesn't feel comfortable to continue to take it back with the engine light still on and being told that I have to pay again for a problem that have n More

by arthurmarsh33
Recommend Dealer
No
Employees Worked With
Conrad Hernandez
Sep 28, 2026 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Leo Pena Service Manager

September 25, 2026

All right ? ? I've had very positive communication with Christopher, Conrad or all of the technicians that assisted me. They appeared to be professional and clear More

by arthurmarsh33
Recommend Dealer
Yes
Employees Worked With
Conrad
Sep 28, 2026 -

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager