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Vera Cadillac

Pembroke Pines, FL

4.8
3,597 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,597 reviews

November 16, 2024

It was a great experience overall. Thanks for picking up the car and making everything so easy. More

by racheldeloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 18, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 15, 2024

Excellent service, especially Conrad, my service agent, who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. More

by arturodmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Pizzaro
Nov 18, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Arturo, for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 15, 2024

What can I say? I purchased many new cars And Ed Cros and the team made this process a little easier. It would’ve been nice if the out the door process was a little More

by acldrn3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

November 14, 2024

I always receive excellent customer service at this dealership. My service advisor delivers the best customer service!! More

by Neesie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Nov 15, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 14, 2024

Giovanni my favorite service person like always has been GREAT WITH HELPING ME . I always recommend him More

by DAVID.RODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 15, 2024 -

Vera Cadillac responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 14, 2024

I recently purchased a Cadillac Lyriq with this dealership and my experience was beyond my expectations. First I would like to start off by thanking my sales representatives Gus Guerra and Chad for More

by edward24_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Vera Cadillac responded

Thank you for your very kind review, Edward. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. We hope you enjoy your new Lyriq! Experience The Vera Difference Jorge Morales General Sales Manager

November 13, 2024

My first experience with the Service Department at Vera Cadillac. All I can say is that David and the entire left an excellent first impression! Definitely Customer Service at its best! Vera did not miss More

by maiteaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Service Department
Nov 14, 2024 -

Vera Cadillac responded

Maitea, Thank you for the kind words for our service department! We look forward to sharing your compliments with David and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 13, 2024

Excellent attention received from Rafael and Gabino, delighted with the place and the efficiency of the staff More

by alisetrabelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Vera Cadillac responded

Alise, Thank you for taking the time to write this review and let Rafael, Gabino, and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

November 11, 2024

I had a wonderful experience. Carlos Caballero, Moises and Ulises made sure we were accommodating properly More

by ErikB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Erik, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

November 11, 2024

Both sales team and service advisor are Attentive and provide a very professional service. They really made me feel heard. More

by MARCOS0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 12, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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