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Vera Cadillac
Pembroke Pines, FL
3,623 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,623 reviews
August 19, 2021
Excellent service! My service advisor, Alex, is great. I used the concierge service. He scheduled the pick up of my car and loaner while repairs were made. I recommend Vera for their excellent customer serv used the concierge service. He scheduled the pick up of my car and loaner while repairs were made. I recommend Vera for their excellent customer service. More
by DRDEBRAA
Verified CustomerEmployees Worked With
Service Advisor
August 18, 2021
They immediately checked the car and quickly took care of it's maintenance. One small problem though. No coffee and the soda machines weren't working. Could you check this. it's maintenance. One small problem though. No coffee and the soda machines weren't working. Could you check this. More
by selwyn3586
Employees Worked With
Mike.
August 18, 2021
Quick maintenance service...nothing bad to say...nothing super great. Normal. Anwar was very nice and efficient. Clean service area. Clean waiting area. Car service done well. super great. Normal. Anwar was very nice and efficient. Clean service area. Clean waiting area. Car service done well. More
by DWANDWATSON
Employees Worked With
Anwar in service.
August 18, 2021
Very patient and informative. Jean called me and kept me updated with my Cadillac escalade order. The finance department was also very helpful with making the deal go thru. updated with my Cadillac escalade order. The finance department was also very helpful with making the deal go thru. More
by Fsuave
August 18, 2021
Vera is an amazing place to go for service. Since the time I picked up the phone to the time I stepped my foot on their property I had nothing but great customer service time I picked up the phone to the time I stepped my foot on their property I had nothing but great customer service More
by ARIELINNOCENT
Employees Worked With
Christopher F
August 18, 2021
The Silver Car Wash and Wax Service is overall is very good. A little more detailing (cleaning) on the edge of the roll down windows needs more attention. Otherwise, the truck is cleaned and shines b good. A little more detailing (cleaning) on the edge of the roll down windows needs more attention. Otherwise, the truck is cleaned and shines beautifully. More
by ARIEM25
Employees Worked With
N/A
August 17, 2021
The H2 never was fixed, they only charged for a work which was part of a bigger issue. Little to no communication with the Maintenance advisor, and it takes forever to get the vehicle back. which was part of a bigger issue. Little to no communication with the Maintenance advisor, and it takes forever to get the vehicle back. More
by sealmason
Employees Worked With
Edwin Montoya
August 17, 2021
Our Service Consultant Karen Englert was great. Always communicated on what was looked at and what was needed. Very friendly and helpful, would always look for her in the future. communicated on what was looked at and what was needed. Very friendly and helpful, would always look for her in the future. More
by john_matonti
Employees Worked With
Karen Englert
