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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,385 Reviews
Call Service Center (844) 517-0823

2,385 Reviews of Vera Cadillac - Service Center

Sort by
June 08, 2024

Edwin has excellent customer service skills. Additionally, the complimentary was impressive and overall experience- SUPERB! More

by LORICLINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Service Representative, Complimentary Service Driver, and Mechanic
Report | Print
Jun 08, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
June 08, 2024

My experience with Vera Cadillac, Edwin and Gus 100% certify they go out of the way to help you with whatever they can Daylight part of your family that’s why I will never go anywhere except Vera Cadill More

by jorge.fonseca2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 07, 2024

Very helpful staff. Returned my car in a timely fashion. I am very satisfied with the service. More

by Soneeya.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 07, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
June 06, 2024

Mike Hernandez handled my service appointment in a professional, competent, and expedient manner. I would rank him at the highest possible rating available. More

by Losapomeranz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez in service
Report | Print
Jun 07, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
June 05, 2024

Vera Cadillac service center staff specially Edwin is very courteous, professional and accommodating, and I really appreciate the fact that he took the time to make SURE I would have a loaner while my More

by bertibulous4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Jun 06, 2024 -

Vera Cadillac responded

We are very happy to hear Edwin provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
June 02, 2024

Excellent the best five star service great people Eric is my guy I love my car More

by LARRONMOSS1988
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service
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Jun 03, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
June 02, 2024

Service was great, awesome and smoth. It was easy to communicate at with my Service Rep. More

by JYD4REAL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 03, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
June 01, 2024

Excellent service departament will continue to use Vera Cadillac for servicing my vehicle. Thank you More

by jordanequityinvestments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jun 02, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
June 01, 2024

Great customer service. No hassle car buying car. It was all handled very quickly, I Breezed thru sales and financing. More

by mikepalmero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
May 31, 2024

Speechless- RICHARD LEO NESTOR DAVE NIC LITERALLY MAKE ME FEEL LIKE FAMILY EVEN ON THEIR WORST DAYS. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor
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May 31, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
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