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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews

2,813 Reviews of Vera Cadillac - Service Center

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September 17, 2021

Thank you Chris for getting me a Rental Car when you did not have a loaner car for me to use .I am so sorry I forgot to mention the broken turn signal light…A constructive suggestion is to check the lights More

by Clarafalcon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ServiceRep-Chris
Sep 20, 2021 -

Vera Cadillac responded

Thank you for the shout out for Chris and for the feedback regarding your turn signal. We appreciate all feedback to help us continuously improve our customer service standards. If you have any further questions or concerns, please don’t hesitate to contact our Service Manager, Leo Pena at 954-517-7842.

September 17, 2021

The service was superb. The car was picked up at exactly 7:30am as promised and delivered on time. The service men were attentive to my instructions and completed the job to my satisfaction. In summary Vera More

by BABEFRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! We love hearing from customers like you. Take care and we'll see you next time.

September 17, 2021

Wonderful service.. of all dealers I have done business with Vera is by far the best. More

by Lindatowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nester
Sep 20, 2021 -

Vera Cadillac responded

Thank you for the review and glowing recommendation. We take pride in providing the best customer service in South Florida. Have a great week.

September 17, 2021

Everybody's always so courteous and the place is immaculate clean. Very explanatory on service and no hidden fees. More

by Mary J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Sep 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation, as well as for your continued business. We love hearing from customers like you. Take care and we'll see you next time.

September 16, 2021

Its always a stressful time when your vehicle is down. But Vera Cadillac took the stress out of this experience. My point of contact Michael Crato was wonderful ! He kept me informed throughout the whole More

by ART.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Sep 17, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We love hearing how our dedication to superior customer service makes a difference in our customers' lives. Take care and we'll see you next time.

September 16, 2021

Since I have been coming to Vera Cadillac in 2018 I have nothing but good experiences. They stand by their word On everything they did for me and very courteous and concerned. More

by marvap330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Sep 17, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! Take care and we'll see you next time.

September 15, 2021

Great customer service and waiting area good attention , very clean desks and bathrooms. Very cortesía More

by OTERMM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 16, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation.

September 15, 2021

the service rep was one of the best I have ever had. he kept me informed and gave me time lines. the car was returned clean and it's running fine. If I had to do a critique I would say they should advise y More

by christian.lugaro81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation, as well as the feedback. We are so glad to have won your business and look forward to seeing you next time. Take care.

September 14, 2021

Great customer service!! Friendly and always accommodating, would not take our car anywhere else than Vera Cadillac. More

by AAGUIAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Sep 15, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

September 14, 2021

The pickup and return of my vehicle at my home was paramount in my decision to use Vera Cadillac, Buick GMC. Over the last ten plus years I had my vehicle serviced at Auto Nation. The last couple of v More

by JACKHAMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
Sep 15, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We are so glad to have won your business and look forward to your next visit. Take care!

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