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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,773 Reviews

2,773 Reviews of Vera Cadillac - Service Center

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August 12, 2023

Very clean professional helpful staff organized and everyone seems to know their job prices to high probably cause of bidenomics so no choice More

by Ozzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 14, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 12, 2023

My car had an older opened recall. Scheduling and drop-off were SEAMLESS! Turn around time was less than 24 hours but I did need a rental, which was easy to acquire. This experience t More

by TRACI_HEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (Service)
Aug 14, 2023 -

Vera Cadillac responded

Thanks, Traci, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

Gustavo and Leo- superior management. David’s ability to listen and find the solution is commendable. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gustavo and Leo met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023 -

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

Great customer service, attention to detail. Listening to guest needs and wants, providing invaluable information for future deals on leasing and purchases. More

by IVDVITALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Aug 11, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 11, 2023

Professional. Clean showroom. Cost was correct as quoted. Service time.a little long for one tire. Did not interact with sales, finance, etc. More

by nfldsteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Willy Masot
Aug 11, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 11, 2023

I recently bought a 2014 CTS and wanted to make sure I serviced the car under the Cadillac umbrella. Got oil change along with other checks and car washed. Could not have been happier. Thanks to the cre More

by brenpal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with these associates.
Aug 14, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 10, 2023

Service didn't take too long mikell always gives me great service and let's me know anything I may need for my car More

by young24michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Aug 10, 2023 -

Vera Cadillac responded

Thank you for taking the time to leave us a great rating. We truly appreciate your business and we look forward to serving you for years to come. Experience The Vera Difference Gustavo Rodriguez Service Director

August 10, 2023

Great service by the folks at Vera. The always kept me in the loop. Thank You More

by ROBBOB15540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris of Service
Aug 11, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 10, 2023

Friendly greetings. Professional. Clean and neat. The job was done as promised. The cost was as quoted. More

by sneifeld6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Willy Masot
Aug 11, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 09, 2023

Michael was great in getting my car fixed in a timely fashion. He is very professional and he goes the extra mile to help. More

by CARMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Aug 09, 2023 -

Vera Cadillac responded

Carmen, it's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

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