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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,898 Reviews

2,898 Reviews of Vera Cadillac - Service Center

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September 11, 2023

Dealership is well laid out, with good lighting to see and explore the floor models. Associates were all very polite and helpful with questions. Service area is well lit with easy entry. Nice layout. More

by JFB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Sep 12, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2023

Excellent service! Fast and precise. Thanks Giovanny for your prompt response. Always great full to Vera Cadillac. More

by PLAYAGIRL328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny Sánchez (service consultant))
Sep 10, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Geovanny here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2023

Best car dealership service. From oil change to the car wash. Excellent customer service.good job guys More

by catherinedesir11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Sep 10, 2023 -

Vera Cadillac responded

Thank you, Catherine, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2023

Conrad was excellent in getting my Escalade in right away as it was not drivable due to a parking sensor issue. Leo Peña Service Manager was extremely helpful in finding a quick solution to resolve my is More

by jmyr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Hernandez
Sep 10, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

September 08, 2023

The personal in the service department are very helpful. I was helped by Nestor Suarez who truly showed what good customer service is all about. More

by Lamarmitchell811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Sep 10, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nestor met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 08, 2023

Excelente Atencion y muy conforme con el servicio muy puntuales con su información y conocen del tema More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey
Sep 08, 2023 -

Vera Cadillac responded

Gabriel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 11, 2023 -

Vera Cadillac responded

Gabriel, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

September 08, 2023

I absolutely love and appreciate the quality customer service I receive at vera when it comes to the longevity of caring for my Escalade. Alex Perdomo is one of the best Service Advisors in the Cadill More

by schmekalyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perdomo and Leonardo
Sep 10, 2023 -

Vera Cadillac responded

Thank you, Schemka, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and Leo, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 04, 2023

Very friendly courteous and welcoming. Quick greeting and response. Clean atmosphere and 5 star waiting room and super coffeehouse. More

by HAMILTONANDREA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
Sep 05, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 07, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2023

My sales advisor Luis Valdes super helpful and able to make the process easy and pleasant. Andy in finances knowledgeable and store nice,Andre explained functions of the car in ab easy and patient way, More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Sep 03, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis and our team met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 03, 2023

Excelente servicio. La atención de Giovanny insuperable por su amabilidad y diligencia. Estoy satisfecho con el servicio recibido. More

by juanjcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny
Sep 03, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Geovanny and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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