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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

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July 25, 2023

As always Vera has serviced my car in timely and efficient manner. Professional and courteous. You really can't beat Vera. Thanks to Conrad especially! More

by MICHAELMICHAELGARCIAPETITPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Jul 26, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

July 25, 2023

Andre Clark is an excellent asset to Vera Cadillac. I am saying that because, I purchased my SUV since 2019 and the level of superior service is still the the best. When I tell you he is knowledgeable More

by effectiveproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Eric Tellechea
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Jul 26, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andre always meets your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 25, 2023

Michael my service Advisor was great, and very professional. I took my car for a battery replacement, and general maintenance. Their costumer service is at another level. More

by jorge.galeano3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 26, 2023 -

Vera Cadillac responded

Thank you for the kind words for Michael in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

July 23, 2023

As usual, I had greatnservice. The service guy, Mikel was very courteous and informative and helpful. More

by VMC1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 24, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

July 22, 2023

I love Vera Cadillac i've been going there for years. Everybody is very nice day. More

by alexf4
Recommend Dealer
Yes
Employees Worked With
Erick
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Jul 24, 2023 -

Vera Cadillac responded

Thank you, Alex! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 22, 2023

Easy and fast experience; we got exactly what we wanted in a high demand market. More

by blakegtracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Blake. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Blake. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 21, 2023

This dealership has very professional and friendly staff, I recommend it to any one with a GM vehicle. More

by bertibulous4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor. MIKELL
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Jul 21, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

July 21, 2023

I am giving 5 stars to the service advisor Geo Suarez for his professionalism and communication and to the director, Gustavo Rodriguez for customer satisfaction. Gustavo took care of me during a frustrating More

by MEL060282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2023

Great place and service! Ask for Conrad, he will take the most care of your car and go out of his way to help you. More

by abelmaykol1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Jul 24, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 27, 2023 -

Vera Cadillac responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2023

Vera Cadillac service department was helpful and attentive from the start. I enjoyed the service from tech Edwin and he was very knowledgeable about the car. Thank you! More

by BRENDAWILLIAMS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
Jul 21, 2023 -

Vera Cadillac responded

Thank you, Brenda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edwin met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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