Village Volkswagen of Chattanooga

Hassle free and Friendly staff We were in the market for a new family vehicle. At first, my heart was set on purchasing a Jeep Renegade, but when we went to Village VW for our year We were in the market for a new family vehicle. At first, my heart was set on purchasing a Jeep Renegade, but when we went to Village VW for our yearly car maintenance, I had a change of heart because of our salesman "smitty" The experience was pleasant, and smooth! We told him what we want, what we were looking for and he sold me on the 6 year vehicle warranty! We recommend this dealership! More

You've found it! The Holy Grail of the car-buying experience From my first interaction with Lindsay, my experience with every individual at Village VW was spectacular. I know what you're thinking - how can buyi From my first interaction with Lindsay, my experience with every individual at Village VW was spectacular. I know what you're thinking - how can buying a car be a great experience? Especially with the bad rap certain dealers have. Read on... My experience here was second to none. Lindsay made me feel so confident in the dealership's ability to find the right car for me, I drove 2 hours to buy it. We did so much over the phone, texting and sending pictures - that I had a good idea what to expect before I arrived. My salesperson was Smitty. Volkswagen runs through his veins. He's owned VW's for over 20 years...probably more. What a brand advocate! I experienced some challenges with the original vehicle I purchased (used, non-VW). Nothing the sales or service techs would have noticed. The GM needed to get involved and the story gets even better from here. He stepped up big time to make me feel comfortable and insure the car would be taken care of. And it was. Thank you. Needless to say, customer experience runs from the top down at this dealership. If I lived closer, I would get my car serviced there. I feel 100% satisfied with my purchase and my experience at Village VW of Chattanooga. If you're in the market for a new or used vehicle - please do yourself a favor and look here first. You will not be disappointed! More

Great customer service and friendly staff. Good experience overall. The staff goes out of their way to keep you informed and explain repair needs. There is a dealership clos and friendly staff. Good experience overall. The staff goes out of their way to keep you informed and explain repair needs. There is a dealership closer to me but I choose to drive the extra miles for this dealership. More

Excellent Salesman & Exceptional Car! My experience in Buying by new Audi Q5 was very good thru the Salesman, Dakota Dillard. He was extremely helpful in explaining many of the Tech Featur My experience in Buying by new Audi Q5 was very good thru the Salesman, Dakota Dillard. He was extremely helpful in explaining many of the Tech Features of the Car (which are many) & someone I would highly recommend. Having owned many luxury cars over the past, this is my first Audi & I think it is going to be a nice ride & experience. More

Great Andrew was very helpful in helping me in the process of buying my first car of my own. He and the rest of the team were very upfront and honest about Andrew was very helpful in helping me in the process of buying my first car of my own. He and the rest of the team were very upfront and honest about everything. More

L.Duffey Bought a used Passat from village and have had nothing but over $5,000 in repairs and now more repairs and only had the car a year and now I'm out tra Bought a used Passat from village and have had nothing but over $5,000 in repairs and now more repairs and only had the car a year and now I'm out transportation and feel like I was robbed. Don't buy from this dealership. More

Excellent Experience! I cannot say enough about Village VW of Chattanooga. Not only is the service and car buying experience great, but everything is tailored to the indiv I cannot say enough about Village VW of Chattanooga. Not only is the service and car buying experience great, but everything is tailored to the individual customer. These folks go out of their way to treat your like family. We love visiting the dealership and are always immediately greeted upon arrival. You can bet that we will continue to have our two VW vehicles serviced at Village VW and we will continue to purchase new vehicles there as well. We very much value our relationship with Chad our salesman and Jacob our service representative. These guys are amazing and we appreciate them so much! We also want to thank Jonathan and Robert for taking good care of us as well. Thanks Village VW!! More