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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
558 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 558 reviews

April 19, 2024

Service was prompt and I really liked the video of the multi point inspection that was sent. Great follow up, too, although the number of requests to submit a review was a bit annoying. More

by mikepfg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha LePage
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback and for noting the prompt service and the multi-point inspection video—we're glad you found it helpful! We aim to keep our customers well-informed about the condition of their vehicles. We appreciate your honesty about the follow-up requests for a review; we'll certainly take this into account to better balance our communications. Your satisfaction is very important to us, and we look forward to continuing to provide you with excellent service. If there's anything else you need, please let us know!

Helpful
April 17, 2024

Everyone was very friendly and helpful in assisting me with my vehicle choice. I was undecided and they did not pressure me! More

by mgrice8816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your experience! We're thrilled to hear that our team was able to provide you with friendly and helpful service as you navigated your vehicle options. At VW of Duluth, we understand how important it is to choose the right vehicle without feeling pressured, and we're glad we could create a comfortable environment for you. We hope you enjoy your new car, and please don't hesitate to reach out if you need further assistance or have any questions. Drive safely and welcome to the VW of Duluth family!

Helpful
April 17, 2024

My Audi Q3 was engine oil change last week ago that was really good and very nice service. Thank for doing that. More

by thansoe0095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words and for choosing us for your Audi Q3's oil change! We're delighted to hear that you were pleased with the service. At VW of Duluth, we strive to provide exceptional and thorough care for every vehicle, and it's great to know we met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Thanks again for your trust in us, and if there’s anything more we can do for your vehicle, please let us know!

Helpful
April 16, 2024

I couldn't have asked for a better experience. They were very helpful and explained everything very well. They were able to accommodate me and do as much as possible without me being present, as I More

by Corey.j.miller3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Volkswagen of Duluth responded

We're absolutely delighted to hear about your excellent experience with us! Thank you for trusting us to provide a seamless and transparent service, especially given your frequent travels. It’s our priority to make each visit comfortable and straightforward, without any pressure or hassles. We're thrilled that you love your new car and look forward to welcoming you back in the future. Safe travels until we see you again, and enjoy every mile in your new vehicle!

Helpful
April 15, 2024

VW of Duluth provides excellent & reliable services. Scheduling maintenance appointments is very easy. Staff are friendly and very helpful. More

by triciajleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the name of the maintenance service provider
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Apr 16, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words and positive feedback! At VW of Duluth, we're committed to providing top-notch service and making your experience as smooth and enjoyable as possible. It's great to hear that you found scheduling maintenance appointments easy and our staff helpful and friendly. We look forward to serving you again soon and continuing to meet your expectations. Thank you for choosing us for your automotive needs!

Helpful
April 12, 2024

I could not have asked for a better experience than what I had with Serina. She understood that I was the one buying and not my husband, and listened to me and looked to him for his thoughts when I did. A f More

by katielarsondc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Volkswagen of Duluth responded

Hello, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Serina at VW of Duluth. It's fantastic to know that she respected your role as the primary buyer and provided the attentive, inclusive service we strive for. We're also delighted that your experience stood out positively from other dealerships. Your recommendation, especially to other women, is the highest compliment we could receive. We look forward to welcoming you and anyone you refer to us in the future. Thank you for choosing VW of Duluth, and we hope to serve you again soon! Best regards, The Team at VW of Duluth

Helpful
April 11, 2024

Excellent customer service, the entire staff was willing to work with us and find the perfect vehicle. They were also very knowledgeable and ready to compete for my business. I would encourage anyone lookin More

by rdanielson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Gressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Volkswagen of Duluth responded

Hello, Thank you so much for your glowing review! We are delighted to hear that you received excellent customer service from our team at VW of Duluth. It's great to know that our staff was helpful and knowledgeable, working diligently to find the perfect vehicle for you and willing to compete to earn your business. Your endorsement means a lot to us, and we appreciate your recommendation to future customers. We look forward to seeing you again and assisting anyone you send our way. Thank you for choosing VW of Duluth! Best regards, The Team at VW of Duluth

Helpful
April 10, 2024

Andy is the best! Highly recommend him. Great personality and excellent customer service. Great guy. More

by trenteriknobles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words about Andy! We're thrilled to hear that you had such a positive experience with him. It's always wonderful to know that his great personality and commitment to excellent customer service stood out to you. Your recommendation is greatly appreciated, and we're proud to have Andy on our team. Thank you for choosing us and for your high recommendation. We look forward to serving you again in the future!

Helpful
April 10, 2024

Amber was very kind and attentive. We liked dealing with her. We were in to get our key fobs synched to the car. She got us right in and a tech took care of the fobs in a timely fashio More

by hispeedpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your positive experience with Amber at our dealership. We're so pleased to hear that she was kind and attentive, making your visit smooth and efficient as she quickly arranged for your key fobs to be synced to your car. It's wonderful to know that our techs also met your expectations by handling everything in a timely fashion. We truly appreciate your feedback and are glad you had a pleasant experience with us. We look forward to assisting you again in the future!

Helpful
April 10, 2024

Great people, friendly service, neat and clean building. Had exactly what I wanted to get. More

by jacob.a.olson91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Gressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Volkswagen of Duluth responded

Hello, Thank you for the wonderful review! We're thrilled to hear that you found our team to be great and our service friendly. It's also great to know that our facilities met your expectations in cleanliness and organization. We're delighted that we had exactly what you were looking for! Your feedback is very much appreciated, and we look forward to serving you again in the future. Thank you for choosing us! Best regards, The Team

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