Volkswagen of Duluth

Always answers phone , Is great with customers! Fast timely service! Employees are very knowledgeable Tanner is wonderful to work with in service Fast timely service! Employees are very knowledgeable Tanner is wonderful to work with in service More

Excellent experience with Volkswagen Duluth. Best buying experience we’ve had. The only thing that I’d change is the common sitting area isn’t very private for discussions. I get it if you’re tr Best buying experience we’ve had. The only thing that I’d change is the common sitting area isn’t very private for discussions. I get it if you’re trying to go for a more casual vibe. I prefer more privacy when discussing financial matters. More

Today I left the dealership happy. The EPC LIGHT would come on about every 100 miles, so I asked Dan the service mgr, and he said to bring it in when the light is on, but living 64 mi The EPC LIGHT would come on about every 100 miles, so I asked Dan the service mgr, and he said to bring it in when the light is on, but living 64 miles away I couldn’t go that far, so I brought it in for a diagnostic. Dan said it was the fuel injector harness and was covered by warranty, but didn’t have the parts so I went back a week later and they fixed it in two hours. Hurrah.Great job guys! VW Duluth rocks! Dave More

Quality service, provided excellent diagnostics in a timely manner, and they use a great method for showing you your entire diagnosis. Useful for people to see “in real time” via the video recordings th timely manner, and they use a great method for showing you your entire diagnosis. Useful for people to see “in real time” via the video recordings their issues present and a description of solutions. Would recommend. More

Dan is always very helpful and so nice. I really love the way they cleaned my windows this time! I really love the way they cleaned my windows this time! More

They are professional and polite to me. I will always recommend the service dept to others. I will always recommend the service dept to others. More

Nice place I was happy with my purchase. It was good to get to meet them. I hope to have many more cars in the future also. It was good to get to meet them. I hope to have many more cars in the future also. More

I Don't recall seeing Chris but the other individuals I worked with were great. Malcolm was very helpful not pushy at all and answered all questions. I have had a few issues with my vehicle (no fault of th worked with were great. Malcolm was very helpful not pushy at all and answered all questions. I have had a few issues with my vehicle (no fault of the employees) and they were quick to look into it and get me scheduled for a resolution. Over all great experience, would recommend to a friend! More

Rob and the service department to be top notch. They were responsive, efficient, transparent and thorough. I will continue to use them for my car service needs. Thank you! They were responsive, efficient, transparent and thorough. I will continue to use them for my car service needs. Thank you! More

Efficient and thorough. Was in and out in a timely fashion. My advisor, Dan, kept me in the loop on time estimation and stuck to it. Got what I came for done, and after furt Was in and out in a timely fashion. My advisor, Dan, kept me in the loop on time estimation and stuck to it. Got what I came for done, and after further inspection by the technician, found something else that should be been taken care of soon. They had the parts, and time, on hand and got it done then and there. To my surprise, it got rid of a vibration I’ve had for quite some time. Sweet. This is my first time servicing here, and will not hesitate to go back. More