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W&L Subaru

Northumberland, PA

Overview
Employees
Reviews
Vehicles
4.8
4,392 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,392 reviews

January 13, 2023

Drop off was very easy. Waiting area very comfortable.The service was efficiently performed and check out was simple. More

by tjanderer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

W&L Subaru responded

Thank you so much!

January 12, 2023

Was very thorough with the service of our vehicle, also cleaned the outside of the outback this is a nice touch for service More

by samski908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

W&L Subaru responded

Thanks and have a great day!

January 11, 2023

Above and Beyond Austin and Roy did a great job of helping me resolve the issues with the Legacy and guiding me in the right direction to handle the rest. Top notch staff you guys rock!!! More

by mcormier3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin,Clark
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Jan 16, 2023 -

W&L Subaru responded

Thank you so much for sharing your experience online!

Jan 16, 2023 -

mcormier3 responded

My pleasure..

January 11, 2023

Everyone was friendly and helpful—it was a great experience! Will recommend W and L Subaru for sure! More

by mbheckendorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jan 16, 2023 -

W&L Subaru responded

We really appreciate your business!

January 11, 2023

No pressure sales environment, both salesman and sales manager were welcoming and easy to work with. Definitely recommend! More

by nsmorrison15
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

W&L Subaru responded

Thank you so much!

January 11, 2023

Mark should have went over when my payments are due and how to set it up before I left the dealership. I also didn't get back my insurance card. More

by kardonpic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
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Jan 16, 2023 -

W&L Subaru responded

Thank you for the feedback. It looks like your payments were calculated based on a payment start date of 2/19. As far as set up, there is nothing you need to do, unless you want to do autopay. Unfortunately we are not able to help with autopay setup, as every lender is different and we do not have access to the lenders' processes or mechanisms for that. If autopay is something you are interested in, please contact your lender after you receive your first statement. Thanks again, and have a great day!

Jan 18, 2023 -

kardonpic responded

Thank you for the reply. PSECU recently sent payment packet and we will set up automatic payments.

January 11, 2023

This is a top rate dealership with customer satisfaction their primary goal. Each step of the process from initial testing of the product to making sure the customer is totally comfortable with their new pu More

by clprintzen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long. KJ, Shaunda Zeigler, Tony Kauffman
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Jan 16, 2023 -

W&L Subaru responded

Thank you so much for your review! It was our pleasure helping you! If you need anything else, just let us know!

January 11, 2023

Really appreciated fixing my car that developed an urgent without an appt on a Saturday. Service was outstanding. More

by vestibularseminars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

W&L Subaru responded

Thank you so much!

January 10, 2023

Service was fast, staff was friendly, problem was resolved quickly. Waiting area was comfortable. Recommend W&L Subaru. More

by rb729
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

W&L Subaru responded

Thanks and have a great day!

January 08, 2023

Serviceman was very thorough, explained what needed to be done and had it completed in a timely fashion. More

by fendricka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

W&L Subaru responded

Thanks!

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